P_POMAGT22

Last Updated : Jun 03, 2026 |
Alarm code
Q_POMAGT22
Event code
P_POMAGT22
Alarm level
Minor
Event level
Information
Event text
Customer Record ID — {0} not found for job ID: {1} for updating agent notes.
Throttle interval
3600
Trigger component
POM Agent Manager.

Problem description

An agent is unable to refresh or save the agent notes for a selected contact. This can happen if the selected contact is the last contact of the job.

Proposed solution

Procedure

No corrective action is required.