Troubleshooting Avaya Proactive Outreach Manager

P_POMCM009

Last Updated : Jun 03, 2026 |

Alarm code: Q_POMCM009
Event code: P_POMCM009
Alarm level: Minor
Event level: Information
Alarm text: Contact Strategy XML is invalid.
Event text: Contact Strategy XML is invalid.
Throttle interval: 3600
Trigger component: POM Campaign Manager.

Problem description

The XML code for the campaign strategy is invalid.

Proposed solution

Procedure

Check and correct the campaign strategy.

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