Log viewer displays an error message

Last Updated : Jun 03, 2026 |

The system displays the following error message if you specify an incorrect URL for the POMDriver application:

HTTP Status 404 - name of application ccxml start.jsp --- if verified MPP OuMPP Outcall Web Service returned FAILED. MPP = MPP183 Method=AppIntfServiceSOAPImpl launchCCXML() CCXML Interpreter failed to load uri

Proposed solution

Procedure

  1. Check the log viewer and ensure you specify a correct URL for the POMDriver application.
  2. After making the changes, ensure you pause and resume campaigns, if campaigns are in active state.