P_POMAGT36

Last Updated : Jun 03, 2026 |
Alarm code
Q_POMAGT36
Event code
P_POMAGT36
Alarm level
Major
Event level
Information
Alarm text
Connection dropped by CMS
Event text
Connection dropped by CMS
Throttle interval
3600
Trigger component
POM Agent Manager.

Problem description

The connection with Call Management System (CMS) is lost.

Proposed solution

Procedure

  1. Check if the Call Management System (CMS) is functional.
  2. Determine if there are any network issues due to which the connection with the CMS is lost.