Agent ID is missing for agent-handled calls in campaign detail report and response parameters are missing for selection request in external selection

Last Updated : Jun 03, 2026 |

Solution

  1. Add the following result notes under the Result processor node in the campaign strategy:

    • Result (Disconnected By System-NuisanceApp)

    • Result (Disconnected by User-NuisanceApp)

  2. In the Next Stage After (sec) field, type 60.