The system displays this error message if the current POM database server stops functioning.
Proposed solution
Before you begin
Ensure that the current POM database server and an alternate database is synchronized and the schema is identical, and the tables and sequences in the current POM database and the alternate database are synchronized.
Configure failover POM database. This step is applicable only if you have configured an alternate failover database, which is always synchronized with the current POM database.
Procedure
Run the $POM_HOME/bin/installDB.sh and specify the details of the alternate database server.
Do not select the option to create schema as it exists in the alternate database, but select the option to save the configuration details of alternate the POM database.
Save the configuration of the alternate database by pressing 3 for the option Save this configuration in the PIMHibernate.cfg.xml as shown on the console.
Restart the EPM and POM server, after saving the configuration details.
Confirm the POM server is using the alternate POM database by typing /sbin/service POM status.
