If any issue is detected on the POM dashboard field data, collect the details on the issue by viewing the following log files:

Supervisor Dashboard

• $POM_HOME/logs/DashBoard_Supervisor.log

• $POM_HOME/logs/POMDashboardService.out

Agent Manager

• $POM_HOME/logs/PIM_AgtMgr.log

• $POM_HOME/logs/PAMService.out

Campaign Director

• $POM_HOME/logs/PIM_CmpDir.log

• $POM_HOME/logs/CmpDirService.out

Kafka Service

• $POM_HOME/logs/kafkaserver.out

Browser Console logs of Supervisor

• Press F12 in the browser and save the browser console logs.