P_POMCD074

Last Updated : Jun 03, 2026 |
Alarm code
Q_POMCD074
Event code
P_POMCD074
Alarm level
Major
Event level
Information
Event text
Cannot get Mail Host From Database, So cannot send the mail
Throttle interval
3600
Trigger component
POM Campaign Director

Problem description

This occurs due to the following reasons:

  • The email server that you specify is incorrect.

  • The connection between the POM server and the email server breaks.

Proposed solution

Procedure

  1. Verify whether the campaign settings are correct.
  2. Check the connectivity between the POM server and the email server.

    Ensure that the POM server connects to the email server.

  3. Specify the correct email server.

    Ensure that the server that you specify as an email server in POM has the configuration of an email server.