Troubleshooting Avaya Proactive Outreach Manager

P_POMWS007

Last Updated : Jun 03, 2026 |

Alarm code: Q_POMWS007
Event code: P_POMWS007

Alarm level: Major
Event level: Information

Event text: No contact record for the given job exists in the POM database.

Throttle interval: 3600

Trigger component: Web service.

Problem description

There is no contact record for the given job in the POM database.

Proposed solution

Procedure

Ensure you enter at least one contact record for the given job ID in the POM database.

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