Cause
Since POM ALM service has shut down on the POM server, the service is not responding to requests from Campaign Director.
Solution
Do the following:
Procedure
Contact Avaya Support.
For more information about the cause of the shutdown of POM ALM service, read the following log files:
PIM_ALMService.log
AdvListMgmtService.out
The files are on the POM server at the following location:
$POM_HOME/logs
