Skill data for job <jobname> and skill <skillname> not received for more than 10 minutes.
Throttle interval
600
Trigger component
Agent Manager
Problem description
The system displays this message, if the system does not receive data from either CC Elite or AACC, the pacer is not updated about the inbound skill monitoring.
Proposed solution
Procedure
Check the connection between POM and CC Elite or AACC.