The fields in this page show the priorities for each type of information to be forwarded in the Shared UUI. The system displays this page only on the ISDN trunk group screen when all of the following conditions are met:
The UUI IE Treatment is shared.
The Supplementary Service Protocol is set to anything except b.
Changing the priorities in this screen might affect whether certain information will be sent.
ASAI
User information from Adjunct/Switch Applications Interface (ASAI).
Valid Entry
Usage
1 to 7
Level of priority, with 1 being the highest. Default priority is 1.
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This field's information is not forwarded.
Collected Digits
Digits collected from caller (not including dial-ahead digits).
Valid Entry
Usage
1 to 7
Level of priority, with 1 being the highest. Default priority is 5.
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This field's information is not forwarded.
Held Call UCID
The unique tag for the last call that was put on hold by the Automatic Call Distribution (ACD) agent placing this call to another system. This Universal Call ID (UCID) can be used to identify the original or parent call that may eventually be placed into conference or transferred to the other system. This element is required for cradle-to-grave tracking with Avaya IQ release 5.0 and later.
Valid Entry
Usage
1 to 7
Level of priority, with 1 being the highest. The UCID included in the element with default priority 2 is the tag for a new call placed by the agent while the original call is on hold. Default priority is 7.
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This field's information is not forwarded.
In-VDN Time
Number of seconds the call has spent in vector processing.
Valid Entry
Usage
1 to 7
Level of priority, with 1 being the highest. Default priority is 3.
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This field's information is not forwarded.
Other LAI Information
Includes the time stamp of when the call entered the current queue, the call’s priority level in its current queue, and the type of interflow.
Valid Entry
Usage
1 to 7
Level of priority, with 1 being the highest. Default priority is 6.
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This field's information is not forwarded.
Universal Call ID
A unique tag that identifies the call that this message is being sent for and the other information included in the User-User-Information (UUI).
Valid Entry
Usage
1 to 7
Level of priority, with 1 being the highest. Default priority is 2.
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This field's information is not forwarded.
VDN Name
Name of the active VDN (also called LAI DNIS).
Valid Entry
Usage
1 to 7
Level of priority, with 1 being the highest. Default priority is 4.
