Extensions to Call Which Activate Features by Name

Last Updated : Nov 30, 2020 |

Assigns a dialed extension to a feature within Communication Manager. This extension is called a feature name extension (FNE). The FNE mapping must be administered and all extensions must fit the dial plan. When a user calls the extension, Communication Manager activates the feature. For more information on the extensions that are paired with Feature Access Codes (FACs), see Chapter 51. For more information on the extensions that are not paired with Feature Access Codes (FACs), see Avaya Extension to Cellular User Guide.

The Transfer to Voice Mail FNE is used when a user is active on a call and wants to transfer the other party to voice mail, or to the principal's voice mail, if this is a covered call. This FNE can also be used when a user goes off-hook for the first time and dials the Transfer to Voice Mail FNE to be connected to the voice mail administered in his coverage path. This is identical to dialing a Transfer to Voice Mail feature access code (FAC).

Example command: change off-pbx-telephone feature-name-extensions

Extension

Any valid and assigned extension number. Users call it from Cellular telephones to access Communication Manager features. Dialing the extension from their Cellular telephone is equivalent to dialing the FAC administered for the associated feature, or activating the associated feature.