Station

Last Updated : Aug 10, 2023 |

Administers individual telephone sets or virtual telephones. Some of the fields are used for specific telephone types, while others are used for all telephone types.

To change the value of the fields on the Station screen, run the following command:

change station n, where n is the station number.

To add a station, run the following command:

add station next





The following table lists various set types.

Note:

The table also contains older set types. However, Avaya does not provide support for End of Manufacturers Support (EoMS) set types. For more information on EoMS set types, see https://downloads.avaya.com/css/P8/documents/100172510.

Telephone type

Model

Administered as

Single-line analog

500

500

2500 and 2500 with Message Waiting Adjunct

2500

6210

6210

6211

6210

6218

6218

6219

6218

6220

6220

6221

6220

CallerID

Analog telephone with caller ID

CallrID

7101A and 7102A

7101A

7103A Programmable and Original

7103A

7104A

7104A

8110

8110

DS1FD

DS1FD

7302H, 7303H

7303S

Voice Response Unit (VRU) with C and D tones

VRU

VRU without C and D tones

2500

Single-line DS1/DSO (Lineside T1/DS1)

DS1 device without forward disconnect

OPS

VRU with forward disconnect without C and D tones

DS1FD or DS1SA

VRU with forward disconnect without C and D tones

VRUFD or VRUSA

Terminals

510D

510

515BCT

515

Multi-appearance hybrid

7303S

7303S, 7313H

7305H

7305S

7305S

7305S, 7316H, 7317H

7309H

7309H, 7313H

7313H

7313H

7314H

7314H

7315H

7315H

7316H

7316H

7317H

7317H

Multi-appearance digital

2402

2402

2410

2410

2420

2420

6402

6402

6402D

6402D

6408

6408

6408+

6408+

6408D

6408D

6408D+

6408D+

6416D+

6416D+

6424D+

6424D+

7401D

7401D

7401+

7401+

7403D

7403D

7404D

7404D

7405D

7405D

7406D

7406D

7406+

7406+

7407D

7407D

7407+

7407+

7410D

7410D

7410+

7410+

7434D

7434D

7444D

7444D

8403B

8403B

8405B

8405B

8405B+

8405B+

8405D

8405D

8405D+

8405D+

8410B

8410B

8410D

8410D

8411B

8411B

8411D

8411D

9408

9408

9404

9404

CALLMASTER I

602A1

CALLMASTER II, CALLMASTER III, CALLMASTER IV

603A1, 603D1, 603E1, 603F1

CALLMASTER VI

606A1

IDT1

7403D

IDT2

7406D

IP Telephone

4601+

Note:

When adding a new 4601 IP telephone, you must use the 4601+ station type. This station type has the Automatic Callback feature enabled.

4601+

4602+

Note:

When adding a new 4602 IP telephone, you must use the 4602+ station type. This station type has the Automatic Callback feature enabled.

4602+

4606

4606

4610

4610

4612

4612

4620SW IP with G3.5 hardware

4620

4621

4621

4622

4622

4624

4624

4625

4625

4690

4690

9611

9611

9621

9621

9630

9630

9641

9641

9650

9650

SIP IP Telephone

  • 4602SIP with SIP firmware

  • 4610SIP with SIP firmware

  • 9608SIPCC

  • 9611SIPCC

  • 9621SIPCC

  • 9641SIPCC

  • 4620SIP with SIP firmware

  • SIP Softphone or Avaya one-X Desktop

  • Toshiba SP-1020A

Note:

Any model telephone with SIP firmware used for SIP networking must be administered as a 4620SIP, 96xxSIP, or 16CC telephone.

Note:

Communication Manager Release 6.2 and later do not support 1616SIP CC and 4620SIP CC telephones.

4620SIP

9601SIP

9608SIP

9620, 9630, 9630G, 9640, 9640G with SIP firmware

Note:
  • Communication Manager Release 8.0.1 and later internally maps the Avaya B199 Conference Phone conference phones with 9630SIP set types.

  • You can administer Avaya B199 Conference Phone conference phones from the System Manager user interface only.

96xx or 96xxSIP telephone

9608 with SIP firmware

9611 with SIP firmware

9611SIP

9621 with SIP firmware

9621SIP

9641 with SIP firmware

9641SIP

Avaya J129 IP Phone

J129

Avaya J169 IP Phone

J169

Avaya J179 IP Phone

J179

J169CC IP Phone

J169CC

J179CC IP Phone

J179CC

AvyaSIP

J139, J159, J189

AvyaSIPCC

J189CC

H.323 SoftPhone

Road Warrior application

H.323 or DCP type

Native H.323

H.323

Single connect

H.323 or DCP type

Any NI-BRI N1 and N2 telephone

NI-BRI

7505D

7505D

7506D

7506D

7507D

7507D

8503D

8503D

8510T

8510T

8520T

8520T

Personal computer

6300 or 7300

Personal computer

Voice or data

6538 or 6539

Constellation

Test line

ATMS

105TL

Administered without hardware

XDID or XDIDVIP

Key telephone system interface

K2500

Administered without hardware

any digital set

Computer telephony integration (CTI) station

CTI

CTI

CTI station

CTI

XMOBILE

EC500, DECT, or PHS

XMOBILE

ISDN-BRI data module

7500

7500

Separation of Bearer and Signaling (SBS) extension

SBS test extension without hardware

SBS

CS1K Endpoints

  • CS1k-39xx

  • CS1k-1col

  • CS1k-2col

  • CS1k-ana

  • CS1k-IP

  • CS1k-IPCC

CS1k

Actual

Displays the actual endpoint configured in System Manager for the AvyaSIP and AvyaSIPCC set types. Actual is a read-only field.

In System Manager, you can add the following J-Series endpoints for the AvyaSIP and AvyaSIPCC set types:

J139, J159, J189, and J189CC.

Attendant

Use this field to configure SIP attendant. This field appears for set type 9641SIP only.

Valid Entry

Usage

n

Disables SIP attendant. This is the default value.

y

Enables SIP attendant.

When you set the SIP value to y, ensure that:

  • Other stations should not have Bridge Appearance of this station.

  • This station should not be part of any group. For example pickup group, hunt group, or term-extension group.

  • This station should not have coverage path configured.

  • Call diversion feature should not be enabled on stations. For example, SAC and call forward

  • Call restriction feature should not be enabled on stations. For example LNCC and Restrict Last Appearance

BCC

Indicates voice or voice-grade data when the value is set to 0. The Bearer Capability Classes (BCC) value is used to determine compatibility when non-ISDN facilities are connected to ISDN facilities (ISDN Interworking). Available only if ISDN-PRI or ISDN-BRI Trunks are enabled for the system.

Bearer

Used when Secure Terminal Equipment (STE) telephones are administered as 8510 telephones. The system the Bearer field for 8503, 8510, and 8520 stations in Communication Manager 2.1 and 2.2 only. Secure Terminal Equip is for Bearer functionality in Communication Manager 3.0 and later.

Valid Entry

Usage

speech

Forces the Bearer Cap IE to speech before a call is delivered to the 85xx BRI station.

3.1khz

Leaves the Bearer Cap IE unchanged. Use 3.1khz to let secure calls from Secure Terminal Equipment (STE) telephones to work properly.

Button Module Pages

This field can be configured for CS1000 station types only.

Buttons per Page

This field can be configured for CS1000 station types only. This field appears if Button Module Pages field is set to a non-zero value. This field displays a default value of 24 and allows the values 8, 12, 18, 22, and 24. If the value in this field is lower than 24, Communication Manager will do one of the following:

  • Allows the Button Module Page to display 24 buttons. However, it blocks form submission if there is a non-blank button in a position higher than the configured number.

  • Reduce the number of button fields on the Button Module Pages to the configured number.

Coverage Path 1 or Coverage Path 2

The coverage-path number or time-of-day table number assigned to the station.

Note:

If Modified Misoperation is active, a Coverage Path must be assigned to all stations on Communication Manager.

Cell Phone Number

This field can be configured when the set type is XMOBILE. The unformatted cell telephones published external numbers consisting of 1 to 15 digits. This field can contain a three-digit area code plus the seven-digit main number. If the same Cell Phone Number is administered for multiple XMOBILE stations, then the Dial Prefix associated with each instance of the Cell Phone Number must be the same. This number consist of a full 10-digit Cell Phone Number regardless of whether the cell telephone is local or not.

Caller ID Message Waiting Indication

Allows or prevents aliasing of various non-Avaya telephones and adjuncts. Available only if Type is CallrID. For CallrID type telephones or analog telephones with Caller ID adjuncts only.

Note:

The Caller ID Message Waiting Indication administration is independent of the administration of LED or NEON-lamp Communication Manager Message Waiting Indication (MWI). For example, it is possible to administer a Caller ID telephone with Caller ID Message Waiting Indication is disabled and Message Waiting Indicator set to neon.

Customizable Labels

Enables or disables the Increase Text for Feature Buttons feature for this station. This feature expands the text labels associated with Abbreviated Dial buttons from the current five uppercase alphanumeric characters to a maximum of 13 upper and lower case alphanumeric characters. Ensures that there will always be sufficient customized button resources to support VIP users. Available only when the station type is one of the following:

  • 2410 (Release 2 or later)

  • 2420 (Release 4 or later)

  • 4610 (IP Telephone Release 2.2 or later)

  • 4620 (IP Telephone Release 2.2 or later)

  • 4621 (IP Telephone Release 2.2 or later)

  • 4622 (IP Telephone Release 2.2 or later)

  • 4625 (IP Telephone Release 3.1 or later)

COR

Class of Restriction (COR) number with the required restriction.

COS

The Class of Service (COS) number used to select allowed features.

Configuration Set

Configuration Set field can be configured when the set type is XMOBILE.

Valid Entry

Usage

1 to 10

The configuration set number that contains the call treatment options required for the XMOBILE station. This field must be administered if:

  • The XMOBILE Type is EC500.

  • The Mobility Trunk Group is a trunk group number and the administered trunk group is non-DECT or non-PHS.

  • The Mobility Trunk Group is aar or ars.

blank

If the Mobility Trunk Group is a trunk group number and the administered trunk group is DECT or PHS, this field can be left blank.

Calls Allowed

Identifies the Extension to Cellular call filter type for an XMOBILE station. This field allows an XMOBILE station to function as a bridge and still be restricted. Available only with an EC500-type XMOBILE station and with a Mapping Mode of termination or both.

Valid Entry

Usage

internal

External calls are blocked. Internal calls terminate to the XMOBILE station. Attendant-originated and attendant-delivered calls are not delivered

external

Internal calls are blocked. External calls terminate to the XMOBILE station.

all

All calls terminate to the XMOBILE station.

none

Prevents calls from terminating to the XMOBILE station. Can be used to prevent business-related calls from accruing telephone charges on cellular telephones that are lost, being transferred to a new user, or being disabled for other business reasons.

Note:

Interswitch calls on DCS trunks are treated as internal calls. When this field is set to:

  • internal or all, DCS calls are delivered to the cell telephone

  • external or none, DCS calls are not delivered

Incoming calls from other Extension to Cellular users are internal if office caller ID is enabled for the XMOBILE station associated with the cell telephone. When this field is set to:

  • internal or all, calls from other Extension to Cellular users are delivered

  • external or none, calls from other Extension to Cellular users are not delivered

Dial Prefix

This field can be configured when the set type is XMOBILE. The unformatted sequence of up to four digits or characters that are prepended to the cell telephone’s published cell telephone number before dialing. Accepts the * and # characters. If the same Cell Phone Number is administered on multiple XMOBILE stations, then the Dial Prefix associated with each instance of the Cell Phone Number must be the same.

Data Module

Indicates whether or not this telephone has an associated data module.

Display Caller ID

Enables or disables transmission of calling party information to the Caller ID telephone or adjunct. For CallrID type telephones or analog telephones with Caller ID adjuncts only. Available only if the station type is CallrID.

Display Cartridge

Enables or disables displaying the cartridge associated with the station. For 7404 D telephones only.

Display Language

Valid Entry

Usage

english

french

italian

spanish

user-defined

The language that displays on stations.

Time of day is displayed in 24-hour format (00:00 - 23:59) for all languages except English, which is displayed in 12-hour format (12:00 a.m. to 11:59 p.m.).

unicode

Displays English messages in a 24-hour format. If no Unicode file is installed, displays messages in English by default.

Note:

Unicode display is only available for Unicode-supported telephones. Currently, 4610SW, 4620SW, 4621SW, 4622SW, 16xx, 96xx, 96x1, 9600-series telephones (Avaya one-X Deskphone Edition SIP R2 or later), and Avaya J100 Series IP Phones support Unicode display. Unicode is also an option for DP1020 (aka 2420J) and SP1020 (Toshiba SIP Phone) telephones when enabled for the system.

Extension

The extension for this station.

For a virtual extension, a valid physical extension or a blank can be entered. With blank, an incoming call to the virtual extension can be redirected to the virtual extension busy or all coverage path.

The extension length must be within 16 digits.

Endpt Init

Indicates the terminal’s endpoint initialization capability. Endpoint initialization is a procedure, required for multipoint operation, by which User Service Order Profile (USOP) is associated with an endpoint on the ISDN-BRI. This association is made through the SPID, administered into the system, and entered into the ISDN-BRI terminal.

Available only if MIM Support is enabled.

Valid Entry

Usage

y

The terminal supports Telcordia Technologies ISDN-1 terminal initialization procedures.

n

For all other country protocols.

Expansion Module

Indicates whether or not this telephone has an expansion module. Enables the administration of the buttons for the expansion module.

EMU Login Allowed

Enables or disables using the station as a visited station by an Enterprise Mobility User (EMU).

Endpt ID

Available only if Endpt Init is enabled.

Valid Entry

Usage

00 to 62

A unique two-digit number for this endpoint. Each Endpt ID field must have a unique value for each endpoint on the same port.

Fixed TEI

Indicates whether or not the endpoint has a fixed Terminal Endpoint Identifier (TEI). The TEI identifies a unique access point within a service. TEIs must be administered for fixed TEI terminals.

Available only for ISDN-BRI data modules, NI-BRI telephones and WCBRI data modules.

Hunt-to Station

The extension the system must hunt to for this telephone when the telephone is busy. You can create a station hunting chain by assigning a hunt-to station to a series of telephones.

IP Softphone

Indicates whether or not this extension is either a PC-based multifunction station or part of a telecommuter complex with a call-back audio connection.

Available only for DCP station types and IP Telephones.

IP Video Softphone

Indicates whether or not this extension is a video softphone. Available only if IP Softphone is enabled.

IP Video

Use this field to specify whether the extension has IP video capability. The system displays this field for H.323 and SIP station types.

ITC (Information Transfer Capability)

The type of transmission facilities used for ISDN calls originating from this endpoint. Unavailable for voice-only or BRI stations.

Valid Entry

Usage

restricted

Either restricted or unrestricted transmission facilities are used to complete the call. A restricted facility is a transmission facility that enforces 1’s density digital transmission. In other words, a sequence of eight digital zeros are converted to a sequence of seven zeros and a digital one.

unrestricted

Only unrestricted transmission facilities are used to complete the call. An unrestricted facility is a transmission facility that does not enforce 1’s density digital transmission. In other words, digital information is sent exactly as is.

Lock Messages

Controls access to voice messages by other users.

Valid Entry

Usage

y

Restricts other users from reading or canceling the voice messages, or retrieving messages using Voice Message Retrieval.

n

Allows other users to read, cancel, or retrieve messages.

Location

The system displays this field only when you set the Multiple Locations field on the system parameters customer options screen to y, and set the Type field to H.323 or SIP station types.

Valid entry

Usage

1 to 2000

(Depending on your server configuration, see Avaya Aura® Communication Manager System Capacities Table.) Assigns the location number to a particular station. Allows IP telephones and softphones connected through a VPN to be associated with the branch an employee is assigned to. This field is one way to associate a location with a station. For the other ways and for a list of features that use location, see the Location sections in Avaya Aura® Communication Manager Feature Description and Implementation.

blank

Indicates that the existing location algorithm applies. By default, the value is blank.

Loss Group

Valid Entry

Usage

1 to 17

Determines which administered two-party row in the loss plan applies to each station. Is not displayed for stations that do not use loss, such as x-mobile stations.

Mapping Mode

This field can be configured when the set type is XMOBILE. Controls the mode of operation in which the cell telephone operates when mapped to this XMOBILE extension. An XMOBILE station can be bridged to a deskset. These restrictions or modes exist because the COR of a bridge is ignored; instead the principal’s COR is used. With Mapping Mode, an XMOBILE station can function as a bridge and still be restricted.

When a cell telephone is mapped to more than one XMOBILE station, then only one of the mapped XMOBILE stations can have origination or both as its Mapping Mode. Therefore, only one of the XMOBILE stations mapped to the cell telephone number is permitted to originate calls.

Valid Entry

Usage

both

The cell telephone can be used to originate and terminate calls from its associated XMOBILE extension. This is the default when the XMOBILE type is PHS or DECT.

none

The XMOBILE station is disabled administratively and cannot originate and terminate calls from its associated internal extension.

origination

The cell telephone can be used only to originate calls from its associated internal XMOBILE extension by dialing into the office server running Communication Manager.

termination

The cell telephone can be used only to terminate calls from its associated internal XMOBILE extension. This is the default when the XMOBILE type is EC500.

Message Lamp Ext

The extension of the station tracked with the message waiting lamp.

Media Complex Ext

When used with Multi-media Call Handling, indicates which extension is assigned to the data module of the multimedia complex. Users can dial this extension to place either a voice or a data call, and voice conversion, coverage, and forwarding apply as if the call were made to the 1-number.

Valid Entry

Usage

A valid BRI data extension

For MMCH, enter the extension of the data module that is part of this multimedia complex.

H.323 station extension

For 4600 series IP Telephones, enter the corresponding H.323 station. For IP Softphone, enter the corresponding H.323 station. If you enter a value in this field, you can register this station for either a road-warrior or telecommuter/Avaya IP Agent application.

blank

Leave this field blank for single-connect IP applications.

Message Waiting Indicator

Specifies the type of message waiting indicator. This field is independent of the administration of the Caller ID Message Waiting Indication for CallrID telephones. Must be set to a value other than none when the station type is set to H.323.

Available only for ISDN-BRI data modules and for 500, 2500, K2500, 7104A, 6210, 6218, 6220, 8110, H.323 and VRU telephones.

Valid Entries

Usage

led

The message waiting indicator is a light-emitting diode (LED).

neon

The message waiting indicator is a neon indicator.

Note:

The neon message waiting indicator is supported only on a small subset of boards, including older US-only boards, such as the TN746 and the TN793. Check the documentation for your board to see if neon is supported. Available only if the Analog Ringing Cadence is set to 1 (US) for the location parameters.

none

No message waiting indicator is selected. This is the default.

MIM Mtce/Mgt

Indicates if the telephone supports MIM Maintenance and Management capabilities other than endpoint initialization. Available only if MIM Support is enabled.

MIM Support (Management Information Message Support)

Enables or disables MIM endpoint initialization (SPID support) and other Maintenance or Management capabilities.

Message Waiting Type

This field can be configured when the set type is XMOBILE.

Valid Entry

Usage

DISPL

The MW text is added to the end of the display line during an incoming or outgoing call.

ICON

The MWI message is used to update to the Wireless Terminal.

NONE

No MWI message is sent to the Wireless Terminal

Mobility Trunk Group

Associates the XMOBILE station to a trunk.

Valid Entries

Usage

2000

A valid trunk group number for mobility routing. This trunk group is used for routing.

aar

The Automatic Alternate Routing (AAR) capabilities of Communication Manager are used to direct the call to an ISDN trunk. If no ISDN trunk is available, the call is not extended out of the server. It provides ringback to the calling company and might eventually go to coverage.

ars

The Automatic Route Selection (ARS) capabilities of Communication Manager are used to direct the call to an ISDN trunk. If no ISDN trunk is available, the call is not extended out of the server. It provides ringback to the calling company and might eventually go to coverage.

blank

Not administered.

Model

The model of the NI-BRI telephone.

Valid Entry

Usage

L-3 Communication STE

The NI-BRI telephone is a model L-3 Communication STE.

Tone Commander

The NI-BRI telephone is a model 6210 and 6220 Tone Commander.

Other

The NI-BRI telephone is another model (for example, a Nortel 5317T).

Name

The name of the person associated with this telephone or data module. The system uses this value to create the system directory.

Note:

This field is supported by Unicode language display for the 4610SW,4620SW, 4621SW, and 4622SW telephones.

For more information on Unicode language display, see Administering Avaya Aura® Communication Manager.

Note:

In the display for emergency notification when completing the Name field, fill the most important identifying information at the beginning of the field. When an emergency call is made and a crisis alert station with a 27-character display is notified, only 17 characters of the Name field appear on the first display line, followed by the extension. The second line contains the last three characters of the Name field, followed by the word EMERGENCY. Characters 18 through 24 of the Name field are not displayed at all.

Off Premises Station

Available only for analog telephones.

Valid Entries

Usage

y

This telephone is located in a different building with the system. Requires administration of R Balance Network.

n

The telephone is located in the same building with the system.

Personalized Ringing Pattern

Defines the personalized ringing pattern for the station. Personalized Ringing allows users of some telephones to have one of 8 ringing patterns for incoming calls. For virtual stations, this field dictates the ringing pattern on its mapped-to physical telephone.

L = 530 Hz, M = 750 Hz, and H = 1060 Hz

Valid Entries

Usage

1

MMM (standard ringing)

2

HHH

3

LLL

4

LHH

5

HHL

6

HLL

7

HLH

8

LHL

Port

The Auxiliary and Analog ports assigned to the station are as follows.

Valid Entry

Usage

x or X

Indicates that there is no hardware associated with the port assignment since the switch was set up, and the administrator expects that the extension has a non-IP set. Or, the extension had a non-IP set, and it dissociated. Use x for Administered WithOut Hardware (AWOH) and Computer Telephony (CTI) stations, as well as for SBS Extensions.

IP

Indicates that there is no hardware associated with the port assignment since the switch was set up, and the administrator expects that the extension would have an IP set. This is automatically entered for certain IP station set types, but you can enter for a DCP set with softphone permissions. This changes to the s00000 type when the set registers.

xxxVmpp

Specifies the Branch Gateway.

  • xxx is the Branch Gateway number, which is in the range 001 to 999.

  • m is the module number, which is in the range 1 to 9.

  • pp is the port number, which is in the range 01 to 32.

Analog Trunk port

Analog trunk port is available with:

  • MM711 and MM714 media modules

Passive Signalling Station

The entries y and n indicate the call processing status of the analog trunk port user. This field is available only when you select an analog trunk port as the station type.

Valid Entry

Usage

y

The analog station port does not process calls when off hook.

n

The analog station port processes and receives calls as an analog station. This is the default value.

R Balance Network

You must enter a value in this field if you set the Off-Premise Station field to y.

Valid Entry

Usage

y

Selects the Resistor Only Balance network. The Resistor Only Balance network is used when Communication Manager is connected to terminal equipment, such as an SLC carrier or an impedance compensator, that provides an input impedance of 600 ohm and Communication Manager is less than 3,000 feet from the equipment.

n

Selects the Resistor and Capacitor (RC) balance network. RC balance network, when connected to off-premise stations, provide better signal transmission than Resistor only balance network.

Remote Office Phone

Indicates whether or not this station is used as an endpoint in a remote office configuration.

Set

Appears only when the selected station type is CS1000.

Security Code

The security code required by users for specific system features and functions are as follows:

  • Extended User Administration of Redirected Calls

  • Personal Station Access

  • Redirection of Calls Coverage Off-Net

  • Leave Word Calling

  • Extended Call Forwarding

  • Station Lock

  • Voice Message Retrieval

  • Terminal Self-Administration

  • Enterprise Mobility User

  • Extension to Cellular

  • Call Forwarding

  • Posted Messages

  • Security Violation Notification

  • Demand Printing

The required security code length is administered system wide.

Short/Prefixed Registration Allowed

If the IP Stations or the IP Softphone field is set to y, the system displays the Short/Prefixed Registration Allowed field for this H.323 IP set types: 1603, 1608, 1616, 4601, 4601P, 4602, 4602P, 4606, 4610, 4612, 4620, 4622, 4624, 4630, 9610, 9620, 9630, and 9650.

Valid Entry

Usage

y

Call processing allows the short registration to proceed per station basis. This entry overrides the System Parameters IP Options screen field value for that station.

n

Call processing rejects the short registration per station basis. This entry overrides the System Parameters IP Options screen field value for that station.

default

Call processing uses the Short/Prefixed Registration Allowed field option on the System Parameters IP Options screen for short registration. The default value is default.

Speakerphone

Controls the behavior of speakerphones.

Valid Entry

Usage

1-way

Indicates that the speakerphone listen-only.

2-way

Indicates that the speakerphone is both talk and listen.

grp-listen

With Group Listen, a telephone user can talk and listen to another party with the handset or headset while the telephone’s two-way speakerphone is in the listen-only mode. Others in the room can listen, but cannot speak to the other party through the speakerphone. The person talking on the handset acts as the spokesperson for the group. Group Listen provides reduced background noise and improves clarity during a conference call when a group needs to discuss what is being communicated to another party.

Available only with 6400-series and 2420/2410 telephones.

none

Not administered for a speakerphone.

Signaling Type

The Signaling Type field is used to specify how the A and B bits are used on an Off Premise Station (OPS) line.

Valid Entry

Usage

Fx

The signaling bits are manipulated as if the port is terminating on a Foreign Exchange (FX) unit in a D4 channel bank. This value is default.

Inverted

The signaling bits are manipulated as if the port is terminating on a Special Access Unit (SAU) in a D4 channel bank.

Survivable COR

Sets a level of restriction for stations to be used with the survivable dial plan to limit certain users to only to certain types of calls. You can list the restriction levels in order from the most restrictive to least restrictive. Each level has the calling ability of the ones above it.

Available for all analog and IP station types.

Valid Entries

Usage

emergency

This station can only be used to place emergency calls.

internal

This station can only make intra-switch calls. This is the default.

local

This station can only make calls that are defined as locl, op, svc, or hnpa in the Survivable Gateway Call Controller's routing tables.

toll

This station can place any national toll calls that are defined as fnpa or natl on the Survivable Gateway Call Controller's routing tables.

unrestricted

This station can place a call to any number defined in the Survivable Gateway Call Controller's routing tables. Those strings marked as deny are also denied to these users.

Survivable Trunk Dest

Designates certain telephones as not being allowed to receive incoming trunk calls when the Branch Gateway is in survivable mode.

Available for all analog and IP station types.

Valid Entry

Usage

y

Allows this station to be an incoming trunk destination while the Branch Gateway is running in survivability mode. This is the default.

n

Prevents this station from receiving incoming trunk calls when in survivable mode.

Survivable GK Node Name

Any valid previously-administered IP node name. Identifies the existence of other H.323 gatekeepers located within gateway products that offer survivable call features. For example, the MultiTech MVPxxx-AV H.323 gateway family and the SLS function within the Branch Gateways. When a valid IP node name is entered into this field, Communication Manager adds the IP address of this gateway to the bottom of the Alternate Gatekeeper List for this IP network region. As H.323 IP stations register with Communication Manager, this list is sent down in the registration confirm message. With this, the IP station can use the IP address of this Survivable Gatekeeper as the call controller of last resort.

If blank, there are no external gatekeeper nodes within a customer's network. This is the default value.

Available only if the station type is an H.323 station for the 46xx or 96xx models.

Secure Terminal Equip

Used when Secure Terminal Equipment (STE) telephones are administered as 8510 telephones. Available only for 8503, 8510, and 8520 stations in Communication Manager 3.0 and later.

Valid Entries

Usage

y

Leave the Bearer Cap IE unchanged. 3.1khz is used to let secure calls from Secure Terminal Equipment (STE) telephones work properly.

n

Force the Bearer Cap IE to speech before a call is delivered to the 85xx BRI station.

SPID — (Service Profile Identifier)

The Service Profile IDentifier (SPID) for this station. The SPID is a variable length parameter required for ISDN-BRI stations.

The SPID is a numeric string, which means that the value of 00 is different from 000. The SPID must be different for all terminals on the BRI and from the Service SPID. The SPID should always be assigned. If the SPID is not assigned for the first BRI on a port, any other BRI assignment to that port is blocked.

Note:

If you have not administered a port for an ISDN-BRI extension and intend to use Terminal Translation Initialization (TTI) to assign the port, then the SPID number must equal the station number.

Available only if the terminal supports ISDN terminal initialization procedures.

Special Dialing Option

Identifies the type of dialing for calls when this data module originates calls.

Valid Entry

Usage

hot-line

The Hot Line Service destination number is stored in an Abbreviated Dialing List. When the user goes off-hook on a Data Hot Line call, the system dials the AD number.

default

The system dials the default dialing AD number.

blank

Normal keyboard dialing.

System ID

This field can be configured for CS 1000 station types only. This field allows you to leave the field blank or enter a string of up to 9 characters. With Release 8.0 and later, more than one station can use the combination of System ID and Terminal Number.

With Release 8.0.1 and later, each station must have a unique combination of System ID and Terminal Number.

TEI

Available only if the station has a fixed Terminal Endpoint Identifier (TEI).

Valid Entry

Usage

0 to 63

A one- or two-digit number that identifies the TEI of the station.

Tests

Valid Entry

Usage

y

Enables port maintenance tests.

n

Disables port maintenance tests. Required if the equipment (dictaphone) connected to the port does not support these tests.

Time of Day Lock Table

Valid Entry

Usage

1 to 5

Assigns the station to a Time of Day (TOD) Lock/Unlock table. The assigned table must be administered and active.

blank

Indicates no TOD Lock/Unlock feature is active. This is the default.

TN

Use this field to specify a tenant number. You can enter a value from 1 to 250.

Type

Use this field to specify the telephone type. You must administer the station type for each station that you add to the system.

The following table lists the telephones, virtual telephones, and personal computers that you can administer on Communication Manager. Telephones that are not in the table require an alias to a supported set type.

Note:

If Terminal Translation Initialization is enabled, you cannot change the analog telephones administered with hardware to a virtual extension.

Telephone type

Model

Administered as

Single-line analog

500

500

2500, 2500 with Message Waiting Adjunct

2500

6210

6210

6211

6210

6218

6218

6219

6218

6220

6220

6221

6220

CallerID

Analog telephone with Caller ID

CallrID

7101A, 7102A

7101A

7103A Programmable and Original

7103A

7104A

7104A

8110

8110

DS1FD

DS1FD

7302H, 7303H

7303S

Voice Response Unit (VRU) with C&D tones

VRU

VRU without C&D tones

2500

Single-line DS1/DSO

DS1 device without forward disconnect

ops

VRU with forward disconnect without C&D tones

ds1fd or ds1sa

VRU with forward disconnect without C&D tones

VRUFD or VRUSA

Terminals

510D

510

515BCT

515

Multi-appearance hybrid

7303S

7303S, 7313H

7305H

7305S

7305S

7305S, 7316H, 7317H

7309H

7309H, 7313H

7313H

7313H

7314H

7314H

7315H

7315H

7316H

7316H

7317H

7317H

Multi-appearance digital

2402

2402

2410

2410

2420

2420

6402

6402

6402D

6402D

6408

6408

6408+

6408+

6408D

6408D

6408D+

6408D+

6416D+

6416D+

6424D+

6424D+

7401D

7401D

7401+

7401+

7403D

7403D

7404D

7404D

7405D

7405D

7406D

7406D

7406+

7406+

7407D

7407D

7407+

7407+

7410D

7410D

7410+

7410+

7434D

7434D

7444D

7444D

8403B

8403B

8405B

8405B

8405B+

8405B+

8405D

8405D

8405D+

8405D+

8410B

8410B

8410D

8410D

8411B

8411B

8411D

8411D

8434D

8434D

9404

9404

9408

9408

CALLMASTER I

602A1

CALLMASTER II, III, IV

603A1, 603D1, 603E1, 603F1

CALLMASTER VI

606A1

IDT1

7403D

IDT2

7406D

IP Telephone

4601+

Note:

When you add a new 4601 IP telephone, you must use the 4601+ station type. This station type has the Automatic Callback feature enabled.

4601+

4602+

Note:

When you add a new 4602 IP telephone, you must use the 4602+ station type. This station type has the Automatic Callback feature enabled.

4602+

4606

4606

4610

4610

4612

4612

4620SW IP (G3.5 hardware)

4620

4621

4621

4622

4622

4624

4624

4625

4625

4690

4690

9608

9608

9610

9610

9611

9611

9620

9620

9621

9621

9630

9630

9640

9640

9641

9641

9650

9650

SIP IP Telephone

  • 4602SIP with SIP firmware

  • 4610SIP with SIP firmware

  • 4620SIP with SIP firmware

  • 4620SIP CC (Call Center)

  • SIP Softphone/Avaya one-X Desktop

  • Toshiba SP-1020A

Note:

You must administer any telephone with SIP firmware used for SIP networking as a 4620SIP, 96xxSIP, or 16CC SIP telephone.

Note:

Communication Manager Release 6.2 and later do not support 1616SIP CC and 4620SIP CC telephones.

4620SIP

9601SIP

9608SIP

9620, 9630, 9630G 9640, 9640G with SIP firmware

96xx or 96xxSIP telephone

9608 with SIP firmware

9608SIP

9611 with SIP firmware

9611SIP

9621 with SIP firmware

9621SIP

9641 with SIP firmware

9641SIP

9608 with SIP firmware (for call center)

9608SIPCC

9611 with SIP firmware (for call center)

9611SIPCC

9621 with SIP firmware (for call center)

9621SIPCC

9641 with SIP firmware (for call center)

9641SIPCC

AvyaSIP

J139, J159, J189

AvyaSIPCC

J189CC

H.323 SoftPhone

application Road Warrior

H.323 or DCP type

Native H.323

H.323

Singleconnect

H.323 or DCP type

Any NI-BRI (N1 and N2) telephone

NI-BRI

7505D

7505D

7506D

7506D

7507D

7507D

8503D

8503D

8510T

8510T

8520T

8520T

Personal computer

6300/7300

PC

(voice/data)

6538/9

Constellation

Test Line

ATMS

105TL

No hardware assigned at the time of administration.

  • Use XDID when Communication Manager assigns a DID number to the station.

  • Use XDIDVIP when the administrator later assigns a DID number to the station.

  • Use virtual to map the station and other extensions to one physical telephone.

Key telephone system interface

K2500

AWOH

any digital set

CTI station

CTI

CTI

CTI station

CTI

XMOBILE

EC500, DECT, PHS

XMOBILE

ISDN-BRI data module

7500

7500

SBS Extension

SBS test extension (no hardware)

sbs

Terminal Number

This field can be configured for CS 1000 station types only. You can enter numbers in the following range: 0.0.0.0 to 252.1.15.31.

The first digit must be divisible by 4. For example: 0, 4, 8, …, 252.

Unicode Name

This read-only field shows the assignment of Unicode Name to the station.

Valid entry

Usage

n

Unicode Name is not assigned to the station.

y

Unicode Name is assigned to the station.

For more information on Unicode Language Display, see Administering Avaya Aura® Communication Manager.

XOIP Endpoint type

Available only for 500, 2500, K2500 and CallrID station types.

Valid Entries

Usage

auto

modem

fax

tty

Identifies the endpoint type of the analog station. Use this field for older or non-standard external equipment such as modems, fax, and TTY devices that are not easily recognized by VoIP resources within Communication Manager. By identifying this external equipment through administration, VoIP firmware can determine whether to immediately attempt to put a call in pass-through mode, or allow the system to handle it normally. Default is auto.

Note:

This field is intended for exception cases only. For the majority of stations, use the default setting of auto.

XID

Use this field to enable the Layer 2 XID testing capability. The system displays this field only for an ISDN-BRI data module.

XMOBILE Type

The type of XMOBILE station. Available only if the Type field is XMOBILE and the Mobility Trunk Group field is administered.

Valid Entry

Usage

DECT

The DECT Access System or the AGCS (ROAMEO) IS-136 (TDMA cellular). This represent the ISDN-based DECT system.

EC500

Any public cellular networks.

IPDECT

The H.323 IP-based DECT system. This can either be the ASCOM or the DeTeWe product.

PHS

The DENSO 300M.

Att. Call Waiting Indication

With attendant call waiting, attendant-originated or attendant-extended calls to a busy single-line telephone can wait and sends distinctive call-waiting tone to the single-line user.

Valid Entry

Usage

y

Activates Call Waiting for the telephone without Caller ID information. This feature must be enabled when the Type is set to H.323. This is the default.

n

Call Waiting is disabled for the station.

Disable this feature if:

  • Data Restriction is enabled

  • Switchhook Flash field is disabled

  • Data Privacy is enabled for the telephone's class of service (COS)

c

Enables the Caller ID Delivery with Call Waiting feature, which displays CID information on for the waiting call. Available only if the station Type is CallrID.

Active Station Ringing

Defines how calls ring to the telephone when it is off-hook without affecting how calls ring at this telephone when the telephone is on-hook.

Valid Entry

Usage

continuous

All calls to this telephone ring continuously.

single

Calls to this telephone receive one ring cycle and then ring silently.

if-busy-single

Calls to this telephone ring continuously when the telephone is off-hook and idle. Calls to this telephone receive one ring cycle and then ring silently when the telephone is off-hook and active.

silent

All calls to this station ring silently.

AUDIX Name

The voice messaging system associated with the station. Must contain a user-defined adjunct name that was previously administered.

Always Use

Use this field to enable the following emergency call handling settings:

  • A softphone can register irrespective of the emergency call handling settings the user has entered into the softphone. If a softphone dials 911, the value administered in the Emergency Location Extension field is used as the calling party number. The user-entered emergency call handling settings of the softphone are ignored.

  • If an IP telephone dials 911, the value administered in the Emergency Location Extension field is used as the calling party number.

  • If an agent dials 911, the physical station extension is used as the calling party number, overriding the value administered in the LoginID for ISDN Display field.

Does not apply to SCCAN wireless telephones, or to extensions administered as type H.323.

Auto Answer

In an Expert Agent Environment (EAS) environment, the auto answer setting for an Agent LoginID overrides the endpoint settings when the agent logs in.In EAS environments, the auto answer setting for the Agent LoginID can override a station’s setting when an agent logs in.

Valid entry

Usage

all

All ACD and non-ACD calls to an idle station cut through immediately. The agent cannot use automatic hands-free answer for intercom calls. With non-ACD calls, the station rings while the call is cut through. To prevent the station from ringing, activate the ringer-off feature button, provided the Allow Ringer-off with Auto-Answer feature is enabled for the system.

acd

Only ACD split, ACD skill, and direct agent calls cut through. Non-ACD calls to the station ring audibly.

For analog stations:

  • Only the ACD split or skill calls and direct agent calls cut through.

  • Non-ACD calls receive busy treatment. If the station is active on an ACD call and a non-ACD call arrives, the agent receives call-waiting tone.

none

All calls to the station receive an audible ringing.

icom

The user can answer an intercom call from the same intercom group without pressing the intercom button.

Audible Message Waiting

Audible Message Waiting field enables or disables an audible message waiting tone indicating the user has a waiting message consisting of a stutter dial tone when the user goes off-hook.

This field does not control the Message Waiting lamp.

Available only if Audible Message Waiting is enabled for the system.

Automatic Moves

With Automatic Moves, you can unplug a DCP telephone from one location and moved to a new location without additional Communication Manager administration. Communication Manager automatically associates the extension to the new port.

Caution:

When a DCP telephone is unplugged and moved to another physical location, the Emergency Location Extension must be changed for that extension or the USA Automatic Location Identification data base must be manually updated. If the Emergency Location Extension is not changed or if the USA Automatic Location Identification data base is not updated, the DID number sent to the Public Safety Network could send emergency response personnel to the wrong location.

Valid Entry

Usage

always

The DCP telephone can be moved anytime without additional administration by unplugging from one location and plugging into a new location.

once

The DCP telephone can be unplugged and plugged into a new location once. After a move, the field is set to done the next time that routine maintenance runs on the DCP telephone.

Use when moving a large number of DCP telephones so each extension is removed from the move list. Also use to prevent automatic maintenance replacement.

no

Requires administration to move the DCP telephone.

done

Communication Manager sets the field to done after the telephone is moved and routine maintenance runs on the DCP telephone.

error

Communication Manager sets the field to error, after routine maintenance runs on the DCP telephone, when a non-serialized telephone is set as a movable telephone.

Auto Select Any Idle Appearance

Auto Select Any Idle Appearance field enables or disables automatic selection of any idle appearance for transferred or conferenced calls. Communication Manager first attempts to find an idle appearance that has the same extension number as the call being transferred or conferenced has. If that attempt fails, Communication Manager selects the first idle appearance.

Adjunct Supervision

Available only if the station type is 500, 2500, k2500, 8110, ops, ds1fd, ds1sa, VRU, VRUFD, or VRUSA.

Valid Entry

Usage

y

An analog disconnect signal is sent automatically to the port after a call terminates. Analog devices, such as answering machines and speakerphones, use this signal to turn the devices off after a call terminates.

n

Required hunt group agents are alerted to incoming calls. In a hunt group environment, the disconnect signal blocks the reception of zip tone and incoming call notification by an auto-answer station when a call is queued for the station.

Busy Auto Callback without Flash

Enables or disables automatic callback for a calling analog station without flashing the hook. Available for analog telephones only if Without Flash is enabled for the system.

Bridged Call Alerting

Controls how the user is alerted to incoming calls on a bridged appearance.

Valid Entry

Usage

y

The bridged appearance rings when a call arrives at the primary telephone.

n

The bridged appearance flashes but does not ring when a call arrives at the primary telephone. This is the default.

If disabled and Per Button Ring Control is also disabled, audible ringing is suppressed for incoming calls on bridged appearances of another telephone’s primary extension.

Bridged Idle Line Preference

Use this field to specify that the line that the system selects when you go off hook is always an idle call appearance for incoming bridged calls.

Valid entry

Usage

y

The user connects to an idle call appearance instead of the ringing call.

n

The user connects to the ringing bridged appearance.

CDR Privacy

Enables or disables Call Privacy for each station. With CDR Privacy, digits in the called number field of an outgoing call record can be blanked on a per-station basis. The number of blocked digits is administered system-wide as CDR parameters.

Coverage Msg Retrieval

Allows or denies users in the telephone’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this telephone. Applies only if the telephone is enabled for LWC Reception.

Coverage After Forwarding

Governs whether an unanswered forwarded call is provided coverage treatment.

Valid Entry

Usage

y

Coverage treatment is provided after forwarding regardless of the administered system-wide coverage parameters.

n

No coverage treatment is provided after forwarding regardless of the administered system-wide coverage parameters.

s(ystem)

Administered system-wide coverage parameters determine treatment.

Call Waiting Indication

User, attendant-originated, and outside calls to a busy single-line telephone can wait and sends a distinctive call-waiting tone to the single-line user. Not available if Data Restriction is enabled, Switchhook Flash is disabled, or if Data Privacy is active by way of the telephone COS assignment.

Valid Entry

Usage

y

Activates Call Waiting without Caller ID information for the telephone. This is the default.

n

Call Waiting is disabled for the station.

c

Enables the Caller ID Delivery with Call Waiting feature, which displays CID information on for the waiting call. This value can only be entered when the station type is CallrID.

Call Appearance Display Format

Specifies the display format for the station. Bridged call appearances are not affected by this field. This field is available only on telephones that support downloadable call appearance buttons, such as the 2420 and 4620 telephones.

Note:

This field sets the administered display value only for an individual station.

Valid Entry

Usage

loc-param-default

The system uses the administered system-wide default value. This is the default.

inter-location

The system displays the complete extension on downloadable call appearance buttons.

intra-location

The system displays a shortened or abbreviated version of the extension on downloadable call appearance buttons.

Conf/Trans On Primary Appearance

Enables or disables the forced use of a primary appearance when the held call to be conferenced or transferred is a bridge. This is regardless of the administered value for Auto Select Any Idle Appearance.

Data Restriction

Enables or disables data restriction that is used to prevent tones, such as call-waiting tones, from interrupting data calls. Data restriction provides permanent protection and cannot be changed by the telephone user. Cannot be assigned if Auto Answer is administered as all or acd. If enabled, whisper page to this station is denied.

Display Client Redirection

Enables or disables the display of redirection information for a call originating from a station with Client Room Class of Service and terminating to this station. When disabled, only the client name and extension or room display. Available only if Hospitality is enabled for the system.

Note:

This field must be enabled for stations administered for any type of voice messaging that needs display information.

Direct IP-IP Audio Connections

Use this field to enable direct audio connections between IP endpoints. Direct audio connections save bandwidth resources and improve the sound quality of voice over IP transmissions.

Note:

This field has no impact on a SIP station (OPS) on shuffling. For SIP stations, this field is controlled by the "Direct IP-IP Audio Connections" field in the Signaling group form.

Distinctive Audible Alert

Use this field to enable the distinctive audible alerts to allow telephones to receive three different types of ringing patterns that identify the type of incoming calls. Distinctive ringing might not work properly for off-premises telephones.

Emergency Location Ext

The Emergency Location Extension for this station. This extension identifies the street address or nearby location when an emergency call is made. Defaults to the telephone’s extension. Accepts up to sixteen digits.

Note:

On the ARS Digit Analysis Table in Communication Manager, 911 must be administered to be call type emer or alrt for the E911 Emergency feature to work properly.

EC500 State

Use this field to observe or change the EC500 state of the station .This status is also observed and changed by administering an EC500 button on the station.

Valid Entry

Usage

enabled

When EC500 state is enabled, a call to that station generates a new outbound call from the Communication Manager to the configured EC500 destination, typically a mobile phone.

disabled

When EC500 state is disabled, the outbound call to the EC500 destination is not generated.

H.320 Conversion

Use this field to enable the conversion of H.320-compliant calls to voice-only calls for the attendant console.

Note:

The system can handle only a limited number of conversion calls. Therefore, the number of attendant consoles with H.320 conversion must be limited.

Ignore Rotary Digits

Indicates whether or not rotary digits from the set are ignored. If enabled, the short switch-hook flash (50 to 150) from a 2500-type set is ignored.

LWC Reception

Use this field to specify the location where the system must store the LWC messages.

Valid entry

Usage

spe

Use this option to store the LWC messages on Switch Processor Element (SPE).

none

Use this option if you do not want to store the LWC messages.

audix

Use this option to store the LWC messages on the voice messaging system.

LWC Activation

Activates or deactivates the Leave Word Calling (LWC) feature. With LWC, internal telephone users on this extension can leave short pre-programmed messages for other internal users.

You must use LWC if:

  • The system has hospitality and the guest-room telephones require LWC messages indicating that wakeup calls failed

  • The LWC messages are stored in a voice-messaging system

LWC Log External Calls

This field can be configured when the set type is XMOBILE. Determines whether or not unanswered external call logs are available to end users. When external calls are not answered, Communication Manager keeps a record of up to 15 calls provided information on the caller identification is available. Each record consists of the latest call attempt date and time.

Multimedia Early Answer

Enables or disables multimedia early answer on a station-by-station basis.

You must enable the station for the Multimedia Early Answer feature if the station receives coverage calls for multimedia complexes, but is not multimedia-capable. This ensures that calls are converted and the talk path is established before ringing at this station.

MWI Served User Type

Controls the auditing or interrogation of a served user’s message waiting indicator (MWI).

Valid Entries

Usage

fp-mwi

The station is a served user of an fp-mwi message center.

qsig-mwi

The station is a served user of a qsig-mwi message center.

sip-adjunct

Used to audit message waiting lamps.

blank

The served user’s MWI is not audited or if the user is not a served user of either an fp-mwi or qsig-mwi message center.

Per Button Ring Control

Using this option you can enable or disable ring control for every button, provided you have the station user credentials.

Valid Entries

Usage

y

To enable Automatic Abbreviated and Delayed ring transition for each call-appr on the station, select ring behavior individually for each call-appr or brdg-appr option.

To prevent the system from automatically moving the line selection to a silently alerting call, unless the call was audibly ringing earlier.

Note:

The abrdg-appr option is unavailable for SIP station.

n

To enable the calls on call-appr buttons always to ring the station

To enable the calls on brdg-appr buttons always ring or not ring based on the Bridged Call Alerting value

To move line selection to a silently alerting call, if the call is not audibly ringing the station

Note:

The abrdg-appr option is unavailable for SIP station.

Per Station CPN - Send Calling Number

Determines Calling Party Number (CPN) information sent on outgoing calls from this station.

Valid Entries

Usage

y

All outgoing calls from the station deliver the CPN information as Presentation Allowed.

n

No CPN information is sent for the call.

r

Outgoing non-DCS network calls from the station delivers the Calling Party Number information as Presentation Restricted.

blank

The sending of CPN information for calls is controlled by administration on the outgoing trunk group the calls are carried on.

Precedence Call Waiting

Activates or deactivates Precedence Call Waiting for this station.

Redirect Notification

Enables or disables redirection notification that gives a half ring at this telephone when calls to this extension are redirected through Call Forwarding or Call Coverage. Must be enabled if LWC messages are stored on a voice-messaging system.

Restrict Last Appearance

Valid Entries

Usage

y

Restricts the last idle call appearance used for incoming priority calls and outgoing call originations only.

n

Last idle call appearance is used for incoming priority calls and outgoing call originations.

Recall Rotary Digit

Enables or disables the Recall Rotary Digit dialing that enables this user to perform conference and transfer operations.

Available only if the station type is 500 or 2500.

Remote Soft Phone Emergency Calls

Tells Communication Manager how to handle emergency calls from the IP telephone.

Caution:

An Avaya IP endpoint can dial emergency calls (for example, 911 calls in the U.S.). It only reaches the local emergency service in the Public Safety Answering Point area where the telephone system has local trunks. You cannot use an Avaya IP endpoint to dial to and connect with local emergency service when dialing from remote locations that do not have local trunks. Avoid using an Avaya IP endpoint to dial emergency numbers for emergency services when dialing from remote locations. Avaya LLC is not responsible or liable for any damages resulting from misplaced emergency calls made from an Avaya endpoint. Your use of this product indicates that you have read this advisory and agree to use an alternative telephone to dial all emergency calls from remote locations. If you have questions about emergency calls from IP telephones, go to the Avaya Support website at http://support.avaya.com.

Available only if the station is an IP Softphone or a remote office station.

Valid Entry

Usage

as-on-local

If the emergency location extension that corresponds to this station's IP address is not administered (left blank), the value as-on-local sends the station emergency location extension to the Public Safety Answering Point (PSAP).

If the administrator populates the IP address mapping with emergency numbers, the value as-on-local functions as follows:

  • If the station emergency location extension is the same as the IP address mapping emergency location extension, the value as-on-local sends the station's own extension to the Public Safety Answering Point (PSAP).

  • If the station emergency location extension is different from the IP address mapping emergency location extension, the value as-on-local sends the IP address mapping extension to the Public Safety Answering Point (PSAP).

block

Prevents the completion of emergency calls. Use this entry for users who move around but always have a circuit-switched telephone nearby, and for users who are farther away from the server than an adjacent area code served by the same 911 Tandem office. When users attempt to dial an emergency call from an IP Telephone and the call is blocked, they can dial 911 from a nearby circuit-switched telephone instead.

cesid

Allows Communication Manager to send the CESID information supplied by the IP Softphone to the PSAP. The end user enters the emergency information into the IP Softphone.

Use this entry for IP Softphones with road warrior service that are near enough to the server that an emergency call reaches the PSAP that covers the softphone's physical location. If the server uses ISDN trunks for emergency calls, the digit string is the telephone number, provided that the number is a local direct-dial number with the local area code, at the physical location of the IP Softphone. If the server uses CAMA trunks for emergency calls, the end user enters a specific digit string for each IP Softphone location, based on advice from the local emergency response personnel.

option

Allows the user to select the option (extension, block, or cesid) that the user selected during registration and the IP Softphone reported. This entry is used for extensions that can be swapped back and forth between IP Softphones and a telephone with a fixed location.

The user chooses between block and cesid on the softphone. A DCP or IP telephone in the office automatically selects the extension.

Service Link Mode

Use this field to specify the duration of a service link connection. The service link is the combined hardware and software multimedia connection between an H.320 Desktop Video Conferencing (DVC) system and Communication Manager.

The service link is established when a user receives or makes a call during a multimedia, IP softphone, or IP telephone session.

Valid entry

Usage

as-needed

For multimedia, IP softphone, and IP telephone users. The service link remains connected for 10 seconds after the user disconnects a call so that the user can immediately make or receive another call. After 10 seconds, the link is disconnected, and a new link must be established to make or receive a call.

permanent

For call center agents who are constantly making or receiving calls during the multimedia, IP softphone, or IP telephone session. The service link remains connected for the entire duration of the session.

Switchhook Flash

Valid Entry

Usage

y

Allows users to use the switchhook flash function to activate Conference/Transfer/Hold and Call Waiting. Required for H.323 station types.

n

Disables the flash function so that when the switchhook is pressed while active on a call, the call drops. Requires that Call Waiting Indication is disabled.

Select Last Used Appearance

Valid Entry

Usage

y

Indicates a station’s line selection is not to be moved from the currently selected line button to a different, non-alerting line button. The line selection on an on-hook station only moves from the last used line button to a line button with an audibly alerting call. If there are no alerting calls, the line selection remains on the button last used for a call.

n

The line selection on an on-hook station with no alerting calls can be moved to a different line button that might be serving a different extension.

Access Code

A five-digit access code used to place a wireless terminal into service. The access code is a temporary, shorter version of the complete User Authentication Key (UAK) required by the system when the terminal is first put into service. It is used to automatically generate a unique UAK for that wireless terminal over-the-air.

Available only if a wireless terminal model number is selected as the station type.

Bridged Appearance Origination Restriction

Restricts or allows call origination on the bridged appearance.

Valid Entry

Usage

y

Call origination on the bridged appearance is restricted.

n

Call origination ion the bridged appearance is allowed. This is normal behavior, and is the default.

Bridging Tone for This Extension

Allows you to enable or disable a single burst of tone when a station bridges on to the principal’s call.

Valid Entry

Usage

y

Enables a single burst of tone when a station bridges on to the principal’s call.

n

Disables a single burst of tone when a station bridges on to the principal’s call.

This is the default value for a new SIP station, or when a SIP station upgrades to Communication Manager 8.0 or later from a previous release.

Do not Share Port with Unnamed Registration

Controls whether x-port station can be shared or not when a request comes from an un-named IP address. This field is applicable for DCP phones with x-port only. This field appears only when Unnamed Registrations and PSA for IP Telephones field is set to y on the system-parameters features screen and DCP station.

Valid Entry

Usage

y

Communication Manager does not allow x-port station to be shared when a request comes from un-named IP address.

n

Communication Manager allows x-port station to be shared when a request comes from un-named IP address. This is the default value.

Enhanced Callr-Info display for 1-line display phones

Use this field to enable or disable the Callr-Info Persists feature. Use this feature with telephones that have a one-line display and a callr-info button that displays the collected digits. For more information on Callr-info Persists, see Avaya Aura® Call Center Elite Feature Reference.

Valid entry

Usage

n

This entry is the default. If an agent presses the callr-info button, the telephone displays the callr-info digits. The callr-info digits are cleared after:

  • the timeout period, defined by the Callr-info Display Timer field, expires or

  • the agent disconnects the call

y

On receiving an incoming call with callr-info digits associated, the indicator of the callr-info button flashes.

  • If the agent presses the callr-info button, the caller information is displayed on the telephone and the status lamp of the button becomes steady. If the agent presses the callr-info button after the telephone displays the caller information, the telephone displays the caller information again and the indicator of the callr-info button winks.

  • If the agent does not press the button, the status lamp continues to flash during the call.

Forwarded Destination

A destination extension for both internal and external calls for each of the three types of enhanced call forwarding (Unconditional, Busy, and No Reply). Accepts up to 18 digits. The first digit can be an asterisk *.

Requires administration to indicate whether the specific destination is active (enabled) or inactive (disabled).

Home

Indicates the roaming status of the wireless user. Available only when a wireless terminal model number is selected as the station type.

Valid Entry

Usage

y

The user’s home. This is the default.

n

The roaming system.

IP Phone Group ID

Available for H.323 and SIP station types.

Valid entry

Usage

0 to 999

blank

The Group ID number for the station.

IPEI

Available when a wireless terminal model number is selected as the station type.

Valid Entry

Usage

0 to 9

a to f

A to F

blank

The International Portable Equipment Identifier of the wireless terminal. Accepts a unique nine-character hexadecimal ID number.

Offline Call Logging

Use the Offline Call Logging field to back up and restore call logs for an offline user.

Valid entry

Usage

y

Communication Manager tracks the calls that the user missed when the telephone was in the logged-out state, and updates the call logs on the telephone when the user logs in.

The default option is y.

n

Communication Manager does not track the calls that the user missed when the telephone was in the logged-out state.

Require Mutual Authentication if TLS

The TLS server, Communication Manager, and the TLS client, 96x1 H.323 phone, must both exchange Identity certificates and mutually authenticate the other side certificate.

If an H.323 phone has a certificate and the Require Mutual Authentication if TLS field is set to:

Valid entry

Usage

y

Communication Manager validates the certificate. If the certificate is valid, Communication Manager allows TLS setup with H.323 phones. If the certificate is invalid, Communication Manager rejects the TLS request.

n

Communication Manager does not check for the phone certificate. Instead Communication Manager checks for the root certificate. If the root certificate is valid, Communication Manager allows TLS setup with H.323 phones to proceed without an endpoint certificate. If the root certificate is invalid or expired, Communication Manager rejects the TLS request.

If an H.323 phone does not have a certificate and the Require Mutual Authentication if TLS field is set to:

Valid entry

Usage

y

Communication Manager does not accept the security profile, H323TLS, in the Gatekeeper Confirmation (GCF). If the endpoint attempts to set up TLS, Communication Manager rejects the TLS request.

n

Communication Manager does not check for the phone certificate. Instead, Communication Manager checks for the root certificate. If the root certificate is valid, Communication Manager allows TLS setup with H.323 phones to proceed without an endpoint certificate. If the root certificate is invalid or expired, Communication Manager rejects the TLS request.

SAC/CF Override

With SAC/CF Override, the user of the calling station can override the redirection set by the called station.

Valid entry

Usage

ask

The system prompts the user of the calling station whether the call must follow the redirection path or override the redirection path. The user can type y or n.

no

The user of the calling station cannot override the redirection path of the call. The call follows the redirection path.

yes

The user of the calling station can override the redirection path of the call, provided the called station has at least one idle call appearance.

Auto-A/D

Enables or disables automatic abbreviated/delayed ringing for a call appearance. Available only if Per Button Ring Control is enabled.

Abbreviated Dialing List 1, List 2, List 3

Assigns up to three abbreviated dialing lists to each telephone.

Valid Entry

Usage

enhanced

Telephone user can access the enhanced system abbreviated dialing list.

group

Telephone user can access the specified group abbreviated dialing list. Requires administration of a group number.

personal

Telephone user can access and program their personal abbreviated dialing list. Requires administration of a personal list number.

system

Telephone user can access the system abbreviated dialing list.

Building

A valid building location.

Cable

Identifies the cable that connects the telephone jack to the system.

Cord Length

The length of the cord attached to the receiver. This is a free-form entry, and can be in any measurement units.

Floor

A valid floor location.

Headset

Indicates whether or not the telephone has a headset.

HOT LINE DESTINATION — Dial Code

Hot Line Destination - Dial code is the dial code in the specified abbreviated dialing list where the hotline destination number is stored. This field can be configured when the set type is XMOBILE or 8510T(and other BRI types).

HOT LINE DESTINATION — Abbreviated Dialing Dial Code

This field is available only if Special Dialing Option is hot-line.

Hot Line Service is used when very fast service is required and when a telephone is used only for accessing a certain facility. This field can be configured when the set type is XMOBILE or 8510T(and other BRI types).

HOT LINE DESTINATION — Abbreviated Dialing List Number

The abbreviated dialing list where the hotline destination number is stored. This field can be configured when the set type is XMOBILE or 8510T(and other BRI types).

Jack

Alpha-numeric identification of the jack used for this station.

Mounting

Indicates whether the station mounting is d(esk) or w(all).

Rg

Valid Entry

Usage

a(bbreviated-ring)

d(elayed-ring)

n(o-ring)

r(ing)

The type of automatic abbreviated/delayed ringing for each call appearance when per button ring control is enabled. Default is r.

Room

Valid Entry

Usage

Telephone location

Identifies the telephone location. Accepts up to 10 characters.

Guest room number

Identifies the guest room number if this station is one of several to be assigned a guest room and the Display Room Information in Call Display is enabled for the system. Accepts up to five digits.

Speaker

Indicates whether or not the station is equipped with a speaker.

Set Color

Indicates the set color. Valid entries include the following colors: beige, black, blue, brown, burg (burgundy), gray, green, ivory, orng (orange), red, teak, wal (walnut), white, and yel (yellow).

You can change the list of allowed set colors by using the Valid Set Color fields on the site-data screen.

Voice mail Number

Valid Entries

Usage

digits (1 to 9)

*

#

~p (pause)

~w/~ (wait)

~m (mark)

~s (suppress)

Provides a voice mail retrieval AUX dial button on 4xx, 46xx, and 96xx telephones. When a number is entered in this field, the telephone's fixed voice mail retrieval button acts as an autodial button, dialing the number entered in this field to access voice mail. Accepts up to 24 digits.

Note:

If this field is left blank, the telephone's fixed voice mail retrieval button acts as a transfer to voice mail button that only works for Intuity Audix or QSIG-integrated voice mail systems. For Intuity Audix and QSIG-integrated voice mail systems, leave the field blank. For non-QSIG integrated voice mail systems, set the field to an appropriate number.

BUTTON ASSIGNMENTS

The feature assigned to each button on the station. Feature buttons are assigned by entering the abbreviated feature. For a list of feature buttons, see Telephone Feature Buttons Table in Administering Avaya Aura® Communication Manager.

Note:

To use Terminal Translation Initialization (TTI), a call appearance (call-appr) must be assigned to the first button position. TTI needs the button on the first call appearance to get dial tone.

Data Extension

Use this field to assign an extension to the data module. You can enter up to five digits. This value must conform to the dial plan.

Default Dialing Abbreviated Dialing Dial Code

The list number associated with the abbreviated dialing list.

When the user goes off-hook for a data call and presses the Enter button following the DIAL prompt, the system dials the AD number.

Available only if the Special Dialing Option is set to default.

1-Step Clearing

Enables or disables call termination at the WCBRI terminal when the user drops from the call.

Enable Reachability for Station Domain Control

Using the Enable Reachability for Station Domain Control field, you can enable or disable options polling for specific stations.

Note:

When the system-parameters features form is set to disable-all, the station form field is overridden or made inaccessible.

Enable Reachability for Station Domain Control field has the following options:

Valid Entry

Usage

y

To enable the polling feature for an individual SIP station.

n

To disable the polling feature for an individual SIP station.

system

To take action based on the option selected on the system-parameters features form, type system.

Note:

The default option is set to system. The administration option has effect only if the station is domain-controlled.

Primary Session Manager, Secondary Session Manager, Third Session Manager, and Fourth Session Manager

These four fields are populated by System Manager and are read-only on Communication Manager. You cannot modify these fields from the Communication Manager SAT interface.

If the call to this SIP station is routed to a SIP trunk with a clustered signaling group, then the SIP Trunk Optimization feature sends the Invite to the station on the primary Session Manager. If primary Session Manager is not reachable, the Invite is sent to the secondary Session Manager.

The Session Manager selection for routing to a SIP station does not apply to a call between two SIP stations. In this case, Session Manager decides the destination Session Manager for the called SIP station.

Note:

IP addresses are allocated to these fields, when the policy-based assignment is enabled in System Manager.

Route Selection

This field displays the value of the Trunk Selection of the corresponding off-pbx-telephone station mapping entry if there is one. The valid entries are:

  • ars

  • aar

  • Trunk group number: tg1 to tg2000

  • Route pattern number: rp1 to rp2000

SIP URI

Use this field to place a call using the URI. URI is an alphanumeric string such as letters, numbers, and special characters. You can enter up to 70 characters, including handle and domain name. For example:

help.desk@example.com

helpdesk123@example.com

helpdesk@example.com

Following are not supported:

  • Unicode characters

  • Eurofont characters

  • Using same URIs across hunt groups, VDNs, and stations within the same Communication Manager.

Type of 3PCC Enabled

Indicates if the telephone can be controlled by an Avaya third Party Call Control (3PCC) adjunct or a Computer Telephony Integration (CTI) adjunct. The valid entries are none and Avaya.

Assigned Member — Ext

The extension of the user who has an associated Data Extension button and shares the module. This field is available only if the station type is 6408D and data module is set to y.

Assigned Member — Name

The name associated with the extension of the user who has an associated Data Extension button and shares the module. This field is available only if the station type is 6408D and data module is set to y.

Automatic Selection of DID Numbers

Enables or disables the Automatic Selection of DID Numbers for Guest Rooms feature. This feature assigns a two- to five-digit extension from a predetermined list of numbers to a hotel room telephone number that is disassociated with the room number.

Mute Button Enabled

Enables or disables the mute button on the station.

Country Protocol

The protocol that corresponds to the supported initialization and codesets. The Country Protocol must match any previously-administered endpoint on the same port.

Coverage Module

Indicates whether or not a coverage module is connected to the station.

Custom Selection of VIP DID Numbers

The selection or removal of a DID number assigned to a room when a guest checks in. Available only if Automatic Selection of DID Numbers is enabled.

Data Option

Valid Entry

Usage

analog

A second line on the telephone is administered on the I-2 channel.

data module

A second line on the telephone is not administered on the I-2 channel.

none

The data option is not administered.

DSN Number

You can enter a 10-digit extension, or leave the field blank.

Feature Module

Indicates whether or not the station is connected to a feature module.

Idle/Active Ringing (Callmaster)

Defines how a call rings to the telephone when it is on-hook. Applies to CALLMASTER telephones. This field is available only if station type is 602A1.

Valid Entry

Usage

continuous

All calls to this telephone ring continuously.

if-busy-single

Calls to this telephone ring continuously when the telephone is off-hook and idle, and calls to this telephone receive one ring cycle and then ring silently when the telephone is off-hook and active.

silent-if-busy

Calls ring silently when this station is busy.

single

Calls to this telephone receive one ring cycle and then ring silently.

Idle Appearance Preference

Indicates which call appearance is selected when the user lifts the handset and there is an incoming call.

Valid Entry

Usage

y

The user connects to an idle call appearance instead of the ringing call.

n

The Alerting Appearance Preference is set and the user connects to the ringing call appearance.

Map-to Station

The extension of a physical telephone used for calls to a virtual extension. Cannot be used with an xmobile, xdid or any other virtual extension.

This field is applicable only for the virtual endpoints.

Message Server Name

Specifies which Message Server is associated with the station. Must contain a user-defined adjunct name that was previously administered. Names must be administered in alphabetical order.

PCOL/TEG Call Alerting

Enables or disables alerting at the station for Personal CO Line/Terminating Extension Group calls.

Available only for 510 telephones.

Public (PSTN) Number

You can enter an 11-digit extension, or leave the field blank.