TSAPI links are used by TSAPI, JTAPI, Telephony Web Service, DMCC applications that use Call Control, and DMCC applications running with Logical Device feature services.
You can administer one TSAPI link for each switch connection.
Procedure
On the AE Services management console, go to AE Services > TSAPI > TSAPI Links.
Click Add Link.
In Link, select the appropriate link number.
In the Switch Connection field, select a switch connection value.
In the Switch CTI Link Number field, select the switch CTI link number administered on Communication Manager for this TSAPI link.
In the ASAI Link Version field, select 12.
Link version 12 is only supported for Communication Manager 8.1.3 and later and AE Services 8.1.3 and later.
In Security, select one of the following:
Unencrypted: To use unencrypted client connections.
Encrypted: To encrypt client connections for the TSAPI link.
Both: To use both encrypted and unencrypted client connections.
