Sample - verifying the settings of the help desk

Last Updated : Oct 05, 2012 |

About this task

The last procedure is to verify the administration of the help desk you just put into effect.

Procedure

  1. From the AE Services Management Console main menu, select Security > Security Database > Worktops.
  2. On the Worktops page, click the heading Device Group to sort the listings in the device group column.
  3. Verify that the Device Group lists HELP DESK as the Device Group for the Worktop name Edward’s Wktp (Device ID 14088).