Changing the default password for the avaya account (User Management administrator)

Last Updated : Dec 20, 2021 |

About this task

By default, AE Services installs an account called avaya for the Software-Only server. The avaya account is created for all installations of AE Services. That is, it is created regardless of whether you install the Avaya Services package (cs-services). The avaya account provides you with administrative access to User Management. The default password for this account is set to avayapassword.

Security alert:

After you initially log on using the avaya account, immediately change the password. If you require a greater level of security for this account, see Creating a new User Management administrator account and removing the default avaya account from User Management.

Procedure

  1. Log in to the AE Services Management Console as avaya with the default password.

    See Accounts installed with the Avaya Services package.

  2. From the main menu, select User Management > List All Users.
  3. From the List All Users page, select the option button for avaya and click Edit.
  4. Update the password settings as follows:
    1. In the New Password field, enter a new password.

      The default User Management password policy, which is based on a US standard keyboard, calls for a minimum of 8 characters, including a minimum of 1 uppercase, 1 lowercase, 1 alphanumeric, and 1 special character. The following characters are not permitted: pound (#), dollar ($), apostrophe (’), double quotes ("), backslash (\), space, and any ASCII control character.

      Note:

      If you want the avaya user to be able to access all administrative domains, the password for the avaya account must be identical to the password for the Linux user described in Adding a Linux System Administrator account (if the Avaya Service Package is not installed).

    2. In the Confirm New Password field, re-enter the new password.
  5. Click Apply.