AEServices SNMP traps Alarm Codes and Messages - Part 2

Last Updated : May 23, 2024 |

SNMP Object Name avAesCtiLinkDown

SNMP OID .1.3.6.1.4.1.6889.2.27.2.2.2.2.0.1

SNMP Object Description The CTI Link is down.

Remediation Suggestions If the link remains down, review each service log file and use the AE Services Management Console Status screen related to the affected service to review the CTI link information.

Alarm Code

Alarm Message

INADS Trap

NMS Trap

Alarm Severity

AAES100

An AE Services TSAPI CTI link is down

No

Yes

Minor

AAES101

An AE Services TSAPI CTI link is up

No

Yes

Cleared

AAES102

An AE Services CVLAN CTI link is down

No

Yes

Minor

AAES103

An AE Services CVLAN CTI link is up

No

Yes

Cleared

AAES104

An AE Services DLG CTI link is down

No

Yes

Minor

AAES105

An AE Services DLG CTI link is up

No

Yes

Cleared

AAES108

An AE Services Call Info connection is down

No

Yes

Minor

AAES109

An AE Services Call Info connection is up

No

Yes

Cleared

SNMP Object Name avAesAepConnLinkDown

SNMP OID .1.3.6.1.4.1.6889.2.27.2.2.2.2.0.2

SNMP Object Description An AEP Connection link is down.

Remediation Suggestions If the link remains down, review the transport service log file and use the AE Services Management Console Status screen related to the Switch Connection service to review the link information.

Alarm Code

Alarm Message

INADS Trap

NMS Trap

Alarm Severity

AAES106

An AE Services AEP connection is down

No

Yes

Minor

AAES107

An AE Services AEP connection is up

No

Yes

Cleared

SNMP Object Name avAesWebLMConnLinkDown

SNMP OID .1.3.6.1.4.1.6889.2.27.2.2.2.2.0.3

SNMP Object Description The WebLM Connection link is down.

Remediation Suggestions If the link remains down, review the WebLM service log file, determine if the server is experiencing network related issues, and attempt to connect to the WebLM service.

Alarm Code

Alarm Message

INADS Trap

NMS Trap

Alarm Severity

AAES110

The WebLM connection is down

No

Yes

Minor

AAES111

The WebLM connection is up

No

Yes

Cleared

SNMP Object Name avAesRemoteKeyServerDown

SNMP OID .1.3.6.1.4.1.6889.2.27.2.2.2.2.0.4

SNMP Object Description The Remote Key Server[s] is/are down.

Remediation Suggestions Check accessibility to the Remote Key Server.

Alarm Code

Alarm Message

INADS Trap

NMS Trap

Alarm Severity

AAES326

The Remote Key Server <Remote Key Server IP> is not accessible

No

Yes

Warning

AAES327

The Remote Key Server <Remote Key Server IP> is reachable

No

Yes

Cleared

AAES328

All remote key servers are not reachable

No

Yes

Minor

AAES329

One or more remote key server is up

No

Yes

Cleared

Note:

Application Enablement Services supports avAesRemoteKeyServerDown alarm from Release 8.1.2 and later.