Use this procedure to migrate your Avaya Computer Telephony SDB to AE Services. This is a one-time task that you perform when you are ready to migrate all members.
Procedure
On the Avaya Computer Telephony administrative workstation, navigate to Admin > Bulk Admin > Create Flat file from SDB.
Use TSA 32 to create a flat file from the Avaya Computer Telephony SDB
On the AE Services Management Console main menu, navigate to Maintenance > Security Database > Import.
On the Import SDB page, click Choose File.
Select the Avaya Computer Telephony SDB backup file and click Open.
Click Import.
AE Services updates the following:
The AE Services User Management database with your users. AE Services adds the users with the CT User flag set to yes.
The SDB file with the permission settings for worktops, devices, device groups, and Tlink groups. AE Services imports user passwords and Tlinks.
The Tlink Groups are empty because Tlinks are not imported.
On the AE Services Management Console main menu, click Security > Security Database > Tlink Groups.
On the Tlink Groups page, select a Tlink Group, and click Edit Tlink Group.
On the Add/Edit Tlink Group page, select the Tlinks that you want to add to the Tlink Group, and click Apply Changes.
On the Apply Changes to Tlink Group properties page, click Apply.
