Locking or unlocking a Linux account

Last Updated : Jun 15, 2018 |

About this task

Use this procedure to lock or unlock an existing Linux account. Locking an account means prohibiting access to the AE Services Management Console.

Note:

If an application such as DMCC, TSAPI, JTAPI, or Telephony Web Services uses local Linux for authentication, the application will also be affected by the Lock/Unlock action.

The Lock/Unlock Login feature acts as a toggle. If the account is locked, the Lock/Unlock feature lets you unlock the account; if the account is not locked, the Lock/Unlock feature lets you lock the account.

Procedure

  1. On the AE Services Management Console main menu, select Security > Account Management > Lock/Unlock Login.
  2. On the Lock/Unlock Login page, in the Login ID field, type the login ID of the administrative account whose access you want to change.
  3. Click Continue.
  4. On the Lock/Unlock Login page, verify that the correct account is displayed.
  5. Reenter the cust password and click Apply.
  6. Do one of the following:

    • If the account is currently locked, to unlock the account, click Unlock.

    • If the account is currently unlocked, to lock the account, click Lock.