Setting up UCIDs for TSAPI and JTAPI applications

Last Updated : Jul 10, 2015 |

TSAPI applications that use predictive dialing and JTAPI applications must enable the setting for creating UCIDs. Select a unique node number for the switch (see Figure 1), and enable the setting for Send UCID to ASAI (see Figure 2).

Figure : 1. Setting up UCIDs for TSAPI and JTAPI applications - create a UCID and assign a Node ID
Figure : 2. Setting up UCIDs for TSAPI and JTAPI applications - send UCID to ASAI must be enabled