Use the TR/87 service test to verify that you have administered the caller in Active Directory and dial plan for the caller's number. You can also verify if you can monitor the user's phone.
Procedure
On the AE Services management console, go to Utilities > AE Service > TR/87 Test.
In the TR/87 Service section, in the From SIPURI field, type the calling party’s phone number in the SIP URI format.
For example, sip:username@example.com
You must use the SIP URI for a TR/87-controlled phone.
In the From TelURI field, type the calling party’s phone number in the Tel URI format.
For example, tel:+13031234488
Click TR87 service.
Your browser displays the TR/87 service test results.