Checklist - Communication Manager administration for a DMCC configuration that uses Call Control Services or Third party call control

Last Updated : Jan 22, 2024 |

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Description

Notes

1

Check licensing

Use display system-parameters customer-options to browse through the Optional Features and ASAI Enhanced Features screens. Confirm that you have Computer Telephony Adjunct Links and IP_STA and STA licenses.

Note:

If features are not enabled, contact your Avaya representative.

2

Enable Processor Ethernet

If you use a media server that uses Processor Ethernet, see Enabling Processor Ethernet.

3

Enable AE Services

Required for the transport layer. See Enabling AE Services.

4

Add a CTI Link

DMCC applications that use Call Control require a CTI Link.

See Administering a CTI Link for TSAPI, JTAPI, DMCC with Call Control, Telephony Web Service, or an AE Services integration (Microsoft or IBM Sametime).

5

Set up a network region

Requires network planning. See Network regions for DMCC.

6

Add DMCC softphones to the network region

See Methods for adding DMCC softphones to the network region.

7

Add a media gateway to the network

See Guidelines for adding a media gateway to the network.