Manager/Assistant Configuration

Last Updated : Oct 05, 2012 |

ACME has a president, two vice presidents, and a single assistant who handles all incoming calls to the executives (the president and vice presidents). The president and vice presidents handle only their own phones.

Since the president and vice presidents use only the phones at their desks, you do not need to grant additional access to these users. However, in order for their assistant to be able to control and monitor their phones, you must create a device group containing the device IDs of their telephones and assign this group to the assistant.

The following tables summarize the types of administration you can set up.

Table 1: Manager/Assistant — Device Group Administration

Device Group Name

Device IDs

EXEC LIST

7911, 7912, 7913

Table 2: Manager/Assistant — Worktop Administration

Worktop Name

Device ID

Secondary Device Group

PRESIDENT WKTP

7911

Not applicable (N/A)

VP WKTP1

7912

N/A

VP WKTP2

7913

N/A

ASSISTANT WKTP

7914

N/A

Table 3: Manager/Assistant — User Administration

User ID

Worktop Name

Call Orig&Term

Device Monitoring

Call/Device Monitoring

Routing

President

PRESIDENT WKTP

Not applicable (N/A)

N/A

N/A

N/A

VP1

VP WKTP1

N/A

N/A

N/A

N/A

VP2

VP WKTP2

N/A

N/A

N/A

N/A

Exec Assistant

ASSISTANT WKTP

EXEC LIST

EXEC LIST

N/A

N/A

You can get the same results as the above example by assigning the EXEC LIST to the secondary device group on the assistant’s worktop.

Table 4: Manager/Assistant — Assistant Worktop Administration

Worktop Name

Device ID

Secondary Device Group

ASSISTANT WKTP

7914

EXEC LIST

Table 5: Manager/Assistant — User Administration

User ID

Worktop Name

Call Orig&Term

Device Monitoring

Call/Device Monitoring

Routing

Exec Assistant

ASSISTANT WKTP

Not applicable (N/A)

N/A

N/A

N/A