Creating a new System Administrator account

Last Updated : Aug 02, 2022 |

About this task

Follow these steps to create a new System Administrator account and delete the cust account. This procedure applies to the AE Services Bundled Server and the AE Services Software-Only Server with the Avaya Services Package (cs-service) installed.

Note:

In the AE Services secure mode, the Account Management tab under the Security tab is disabled.

Procedure

  1. From your browser, log in to the AE Services Management Console as cust.

    See Accounts installed with the Avaya Services package.

  2. From the main menu, select Security > Account Management > Add Login.
  3. Complete the Add Login page as follows:
    Note:

    These settings assume that you want to set up the new system administrator with the same administrative roles that were set up for the cust account.

    1. In the Login ID field, enter a new username for the system administrator, for example aesadmin, and click Continue.
    2. In the Default login group field, type susers (the susers Linux group maps to the System_Administrator role).
    3. In the Additional login groups field, type securityadmin (the securityadmin Linux group maps to the Security_Administrator role).
      Note:

      When completing the Default login group and Additional login groups fields, you must use the group names for RBAC assignments described in AE Services administrative roles and access privileges (role based access control - RBAC.

    4. Complete the Password authentication fields. Enter a password, and re-enter the password to confirm it.

      The default Linux password policy, which is based on a US standard keyboard and the default password limits for PAM Password Manager Configuration, calls for a minimum of 14 characters, with at least 1 uppercase character, 1 lowercase character, 1 alphanumeric character, and 1 special character. The following characters are not permitted: pound (#), dollar ($), apostrophe (’), double quotes ("), backslash (\), space, and any ASCII control character.

    5. In the remaining fields, either accept the defaults, or complete the fields according to your business requirements, and click Add.
  4. From the navigation bar, click Logout (you are logging out as cust).
  5. Log into the AE Services Management Console again with the new system administrator account (aesadmin, based on this example).
  6. From the main menu, select Security > Account Management > Remove Login.
  7. From the Remove Login page, in the Login ID field, enter cust and click Continue.
  8. On the Remove Login page, verify that you are removing the appropriate login (cust), and click Delete.