Perform the steps of this procedure from a Communication Manager system access terminal (SAT) to administer a CTI link type ASAI-IP (DLG Link) for the DLG Service. The DLG service is for applications that use the ASAI communications interface.
Note:
If you enable 12–party conference on AE Services, the DLG CTI application will not work.
Procedure
Log in to the Communication Manager SAT interface.
In the command prompt, type add cti-link n, where n is the <cti-link number>.
Communication Manager displays the CTI link page.
Complete the CTI link form as follows:
In the Extension field, type the extension number of the station.
In the Type field, type ASAI-IP.
In the Name field, type the name of the AE Services server.
