Downloading log files

Last Updated : Jul 28, 2021 |

Procedure

  1. From the AE Services Management Console main menu, select Status > Logs > <log file> where <log file> can be:

    • Audit Logs

    • Error Logs

    • Install Logs

    • Security Logs > Client Access Logs

    • Security Logs > Command Logs

    • Security Logs > System Reset Logs

    • Syslog

    • AIDE Logs

    • User Management Service Logs

    Note:

    AIDE Logs are not available for the Software-Only server.

  2. Select the check box(es) for the log file(s) you want to download.
  3. Click Download.
  4. On the Download page, click the here link to download the log file.
Related information
Logs
Administering switch connections for DMCC applications that use Registration Services - assigning H.323 IP addresses
Enabling AE Services