Reserving TSAPI user licenses

Last Updated : Dec 22, 2022 |

About this task

After installing or upgrading to AE Services, perform this procedure to

  • ensure the TSAPI Service starts successfully after a system reboot

  • optimize the performance of the TSAPI Service.

The TSAPI Service acquires its licenses from the WebLM server. Depending on the nature of your TSAPI applications and the number of extensions under TSAPI control, accessing the WebLM server for each license request can have a noticeable effect on the performance of your application. For example, if your TSAPI application initiates monitors for several hundred extensions during its initialization, the TSAPI Service acquires a license from the WebLM server for each of these extensions individually. You can reduce the time that it takes your TSAPI application to initialize by reserving TSAPI licenses. When you reserve TSAPI licenses, the TSAPI Service acquires all the reserved licenses at startup time by making a single request to the WebLM server. If more than the reserved amount of TSAPI licenses are used at any given time, then TSAPI acquires the extra licenses from the WebLM server individually.

Procedure

  1. Using a web browser, log into the AE Services Management Console.
  2. On the AE Services Management Console main menu, select Licensing > WebLM Server Access. A new browser window opend displaying the Web License Manager page.

    You can access Web License Manager using the Avaya WebLM IP address in your web browser.

  3. On the Web License Manager page, log in to WebLM.
    Note:

    If the WebLM server displays a Cross-Site Request Forgery vulnerability warning, ignore it because the password is sent in encrypted form in a POST request.

  4. Click Application_Enablement to view the AE Services licensed features.
  5. Note the number of TSAPI simultaneous users that are licensed (VALUE_AES_TSAPI_USERS).
  6. Log out of WebLM.
  7. From the AE Services Management Console main menu, select Licensing > Reserved Licenses.

    The Reserved Licenses page opens.

  8. In the Reserved TSAPI Basic User Licenses box, enter the number of TSAPI simultaneous users that are licensed that you noted in Step 5 of this procedure.
  9. Click Apply Changes.
  10. On the Apply Changes to Reserved Licenses page, click Apply.
  11. From the AE Services Management Console main menu, select Maintenance > Service Controller.
  12. On the Service Controller page, enable (check) the TSAPI Service check box.
  13. Click Restart Service.
  14. On the Restart Service page, click Restart.