As BSR Available Agent Strategy in this example is 1st-found, the consider series skips the consider steps after step 2 and the queue-to best step delivers the call to split 1, which is the first split or skill with an available agent that is found by the vector.

In any BSR vector, the order of the consider steps must reflect your preferences for the resources. In the consider series, put the step that considers the most preferred split or skill first, followed by the other splits or skills.