User-entered FAC and extension example

Last Updated : Sep 08, 2012 |

The following vector example connects a user directly to the Service Observing FAC and extension based on the digits that are collected by Call Prompting.

Service Observing vector with user-entered FAC and extension


1. wait-time 0 secs hearing ringback
2. collect 5 digits after announcement 2300 [
Please enter your 5-digit      security
  code.
]
3. goto step 5 if digits = 12345 [security code]
4. disconnect after announcement 2000
5. wait-time 0 seconds hearing ringback
6. collect 6 digits after announcement 3245 [
Please enter the number 11 for
      listen-only observing or the number 12 for listen/talk observing      followed by
 the number of the extension you would like to observe.
]
7. route-to digits with coverage n
8. stop