Locally logging out an agent

Last Updated : Dec 10, 2021 |

Procedure

  1. Use a local station assigned with the COS and COR to log out an agent locally within the communication server.
  2. Enter the FAC established to activate the feature followed by the agent login ID or physical station extension.
    Important:

    • You must be in the same Tenant Partition as the agent.

    • The physical extension is used only in non-EAS systems.