When administering a split or skill, you can type list members hunt-group to verify that all agents are logged out and to identify any agents who are logged in. You can list all logged in agents for a split or skill, or limit the list to a range of login IDs or physical extensions:

• list members hunt-group <hunt group nnn>

• list members hunt-group <loginid nnnn to-loginid nnnn>

• list members hunt-group <ext nnnn to-ext nnnn>

For example, to list the agents logged in to skill 37:

1. Enter list members hunt-group 37 and press Enter.

   The List Hunt Group Members report screen appears.

   list members hunt-group 37
   
                              HUNT GROUP MEMBERS
   
   Group Number: 37     Group Name: Platinum Card    Group Extension: 3002
     Group Type: ucd-mia       ACD? y     Skill? y           Members: 4
   
       Phys  Phys            Login Login          Agt     Per       Wrk
       Ext   Name            Ext   Name           Prf Lvl All SO DF Tim Occ
    1: 1002  1002-Al MacInni 2902  Agent 2902     grt 04      y      10  33
    2: 1022  1022-Kelly Chas 2901  Agent 2901     lvl 14      n      15  55
    3: 1001  1001-Chris Pron 2904  Agent 2904     pal R2         n    0   0
    4: 1021  1021-Maria Esta 2903  Agent 2903     pal 08   30    y   18  45
   

   Note:

   This screen shows a system using EAS and Avaya Business Advocate. For systems without these features, the related columns are blank.

You can also use this command to list the agents administered in non-ACD hunt groups. However, since non-ACD hunt groups do not use agent login IDs, the report does not identify agents who are currently active.