Information forwarding support for BSR and LAI

Last Updated : Sep 08, 2012 |

When a call is interflowed to another Communication Manager by BSR or Look-Ahead Interflow, the following data types are supported for Information Forwarding:

  • Collected Digits - Any digits that are collected for the call are passed with the interflowed call, and automatically collected when the call enters vector processing at the receiving Communication Manager.

  • Elapsed in-VDN time - The elapsed time that the call has already spent at the sending Communication Manager is passed with the interflowed call and automatically sent to the Avaya Call Management System (CMS) when the call enters vector processing at the receiving Communication Manager.

  • UCID - Universal Call ID