The Call Prompting, VRU, and CINFO digits are entered by the caller in response to any recorded question about a caller’s needs, or in the case of CINFO ced or cdpd digits are provided by the call center host computer. For example, a hot line for a product can request that a product code be entered, or a travel service can request a 2-digit state code to indicate the state to which the caller wants to travel. The following table provides a prompt that encourages the caller to enter the appropriate Call Prompting digit for the required service from the automobile club.
For emergency road service, dial 1.
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Para asistencia con su automovil, marque el dos.
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For travel route directions, dial 3.
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Para informacion sobre rutas, marque el cuatro.
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