Operation

Last Updated : Sep 08, 2012 |

Call Vectoring TOD goto step vector conditionals are calculated based on the main server system clock local time. The main server system clock uses the local server rules for the date, day, year, time-zone, and DST. The default setting for DST is for the main location (location 1) with the Multiple Locations feature active.

Using VDN Time-Zone Offset, you can modify the time used for the Time of Day (TOD) conditional calculation based on the active VDN for the call. You can base the TOD values on the local time relative to the VDN where the calls are directed. In addition, if you apply the offset on a VDN basis, you can apply common call flows using the same vector for calls to different VDNs whose application requires the TOD conditional calculations based on different time zones.