ICM traffic.
Rated Communication Manager capacity.
CallVisor ASAI interface traffic.
Rated capacity of the adjunct application processor.
Note:
Avaya Technical Design Center can provide planning assistance.
CallVisor ASAI and BX.25 CPN/BN-ANI are not supported simultaneously.
Direct agent calls are allowed only if the caller and the receiving agent have a Class of Restriction (COR) that allows Direct Agent Calling (DAC).
Direct agent calls cannot go through vectors.
Direct agent calls cannot be made over a DCS link. If the receiving agent is not an internal extension, the call is denied.
