If more than one of the considered resources have an available agent, the resources with EWT are ignored. This means that there is an agent surplus.

If the available agent strategy assigned to the active VDN is 1st-found, the adjust-by parameter is ignored and the first consider with an available agent is used for the queue-to best.

If the available agent strategy is UCD-MIA, EAD-MIA, UCD-LOA, or EAD-LOA and there is more than one consider step with an available agent, the adjust-by parameter is applied as part of the algorithm to select the best of the possible choices.