More on status poll and interflow vectors

Last Updated : Sep 08, 2012 |

Read the following points before you write status poll and interflow vectors:

  • Since status poll vectors do not return answer supervision, call charges are not normally incurred for the status poll portion of the call flow.

  • When a consider location step performs a status poll, the command also checks for the availability of a B-channel. If no B-channel is available, the remote resource is not treated as the best since the call cannot be redirected to a remote resource.

  • If only one split or skill on a remote server can service the call type handled in a BSR application, you do not have to write a consider series in the interflow vector. You can just queue the call to the appropriate resource.

  • If status poll and interflow vectors check more than one split or skill, the VDNs for the vectors must be administered with the appropriate BSR available agent strategy.