You can create general-purpose vectors that support multiple applications with call-wait treatments that are tailored to the application. For example, you can create a single vector that can be used by multiple applications that are the same except for the announcement. Even when using only one vector, callers can still hear an announcement that is appropriate for their call. This can reduce the need for more vector capacity.

For more information about VDN variables, see the Programming Call Vectoring Features in Avaya Aura® Call Center Elite document.