Use Auto-Available Split/Skill (AAS) for non BX.25 and non ASAI PBX adjuncts, such as an IVR system VIS, that require extra help in getting PBX ports back online after a system restart. AUDIX uses BX.25 messages to automatically activate the ACD agent ports after a system restart and is, therefore, incompatible with AAS.

Use AAS for non human agents and do not administer an auto-answer phone as a member of an AAS.

Do not use AAS for any agent port hardware that can change the work mode state since Communication Manager denies a request to move to any state other than auto-in. However, administration of such a phone is not blocked.