To use Unicode display languages, you must have the appropriate Avaya Unicode Message files loaded on Communication Manager. These files are named avaya_unicode.txt (standard phone messages), custom_unicode.txt (posted messages and system labels), avaya_user-defined.txt (standard phone messages using Eurofont), and custom_user-defined.txt (posted messages and system labels using Eurofont).

To use the Phone Message files avaya_unicode.txt and custom_unicode.txt, you must have Unicode-capable stations, such as the 4610SW, 4620SW, 4621SW, 4625SW, and Avaya Softphone R5.0. Only Unicode-capable stations have the script (font) support that is required to match the scripts that the Unicode Phone Message file uses. To use the user-defined messages files avaya_user-defined.txt and custom_user-defined.txt you must use an Avaya digital phone that supports Eurofont or Kanafont.

For Communication Manager 2.2 and later, the following languages are available using Unicode display: