Setting up the emergency number

Last Updated : Oct 30, 2012 |
Prolog information
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Before you begin
On the Optional Features screen, ensure that the ARS field is set to
If this field is set to
To view the Optional Features screen, type display system-parameters customer-options. Press Enter.
  1. Type change ars analysis n, where n is the number of the ARS table that you want to change. Press Enter.
    STEP RESULT:
    The system displays the ARS Digit Analysis Table screen.
  2. In the Dialed String field, type the number that users dial to reach emergency services.
  3. In the Total Min and Total Max fields, type the number of digits that you typed in the Dialed String field.
    ADDITIONAL INFORMATION:
    The user must dial all 3 digits in the Dialed String field for the system to treat the call as an emergency call.
  4. In the Route Pattern field, type the number of the route pattern for local calls.
  5. In the Call Type field, type emer or alrt.
    ADDITIONAL INFORMATION:
    • emer identifies the number in the Dialed String field as an emergency call.
    • alrt ensures that the number in the Dialed String field activates emergency alert notification.
  6. Press Enter to save your changes.
Related links
Setting up Crisis Alert to an attendant or a display telephone