Controlled Termination Restriction (Do Not Disturb)
Controlled Station to Station Restriction
Controlled Toll Restriction Intercept Treatment
Invalid Number Dialed Intercept Treatment
The software skips and does not play the following announcements if the announcements are invalid:
Analog Busy Auto Callback
Direct Agent Announcement Extension
Hospitality
The treatment for an announcement that is invalid during vector processing is the same as if the announcement did not exist. Call processing continues and does not wait. Any previous feedback that precedes the announcement continues.
An announcement step continues at the next step.
A wait step that references an announcement continues after any specified wait treatment expires.
A disconnect step disconnects immediately.
A collect step continues at the next step.
If the VDN of Origin Announcement (VOA) does not exist, vector processing bypasses the VOA, and delivers the call to the agent.