Proper administration of Facility Test Calls minimizes the ability of unauthorized persons to gain access to your system. However, you are responsible to properly implement the feature, evaluate and administer the various restriction levels, protect access codes, and distribute the codes only to individuals who are aware of the sensitive nature of the access information. Instruct each authorized user to properly use access codes.
In rare instances, unauthorized individuals use Facility Test Calls to connect to the public network. Applicable tariffs require that you pay all network charges for such calls. Avaya LLC cannot be responsible for charges incurred by such calls, and will not make any allowance or give any credit for charges that result from unauthorized access.
To help secure the Facility Test Calls feature from unauthorized use:
Remove the access code when the access code is unused.
Change the access code from the default value that is set when you receive your system.
Secure records of the access code.
Use COR to restrict the number of users who can use the access code.
You can set Logoff Notification to notify you when you log off the system that the Facility Test Calls feature is still enabled. This notification can alert you that an unauthorized activation of the feature has occurred.
