Call log support for busy 94xx deskphones

Last Updated : Mar 01, 2021 |
Prolog information
Communication Manager 6.3.2 and later records all incoming calls when a 94xx deskphone is busy due to the following conditions:
  • All but one call appearances reserved for incoming calls are in the non-idle state. The last call appearance is reserved for outgoing calls.
  • All call appearances are in the non-idle state.
  • The Do Not Disturb feature is active on the endpoint.
  • One call appearance is busy on a call because a remote user has put the call on hold or started a transfer or a conference call.
Communication Manager records all missed calls in the missed call log of 94xx deskphones.