The Avaya Product Licensing and Delivery System PLDS provides customers, Avaya Partners, distributors, and Avaya Associates with tools for managing license entitlements and electronic delivery of software and related license files. Using PLDS, you can perform operations such as license activations, license upgrades, license moves, and software downloads.

When you place an order for a PLDS-licensed software product such as Communication Manager, Collaboration Server, and Solution for Midsize Enterprise, the license entitlements on the order are automatically created in PLDS. Once these license entitlements are created, you receive an e-mail notification from PLDS. This e-mail notification includes a license activation code (LAC). Using LAC, you can quickly find and activate the newly purchased license entitlements in PLDS. You can then download the license file.