This section provides information about how the Music-on-Hold feature behaves in certain circumstances. Use this information to ensure that you receive the maximum benefits of Music-on-Hold under all conditions. The following considerations apply to Music-on-Hold:
If the Tenant Partitioning field on the Optional Features screen is set to
you must use the Music Sources screen to assign music to a port.
Any number of calls can simultaneously connect to music.
The system does not provide music to callers, in a multicaller connection, who are in a queue, on hold, or parked.
Note:
The system wide analog port configured for Music-on-Hold or the analog port configured as the first entry on Music Sources form, are not accounted for Port Sensitive Pricing.
