System requirements for Location for routing incoming overlap calls

Last Updated : Jan 20, 2015 |
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Scope and use of incoming trunk location

When you enable the Location for routing incoming overlap calls feature, Communication Manager uses the location of the incoming overlap trunk to manipulate and route the incoming call. For any routing done after the called number is routed, Communication Manager uses the location of the EC500-mapped station.
Note:
The Location for routing incoming overlap calls feature overrides the station location with the trunk location only during the initial routing of the call.

Feature Name Extension processing of incoming calls over overlap trunks

Communication Manager uses the location of the EC500-mapped station after the Feature Name Extension (FNE) is active.
For example, a user dials the FNE to select an idle call appearance from the mobile. After the user selects the call appearance and hears the dial tone, all numbers dialed are processed by using the location of the station and not the location of the incoming trunk.