LWC electronically stores a standard message. For example:

CARTER, ANN 2/7 10:45a 2 CALL 3124

This message means that Ann Carter called two times, the last time on the morning of February 7 at 10:45 a.m. She wants a return call to extension 3124.

When the system receives identical messages, the system updates only the date and the time, and number of messages. If nine or more identical messages accumulate, the count remains at nine, and the system updates only the date and time.

Messages can be stored by calling users, called users, and covering users as follows:

A caller who leaves a LWC message can cancel that message, if the message was not already retrieved. To cancel the message, the calling user lifts the handset, presses LWC Cancel or dials the access code, and then dials the extension of the called party.

The system can indicate that one telephone received a LWC message on a second telephone. The system lights a remote Automatic Message Waiting lamp at the remote telephone and the Automatic Message Waiting lamp lights at the called voice terminal. The Remote Automatic Message Waiting lamp is a status lamp associated with a button assigned for this purpose. Thus, the lamp on an assistant’s telephone can light when an executive receives a LWC message. If the executive calls to retrieve messages, the assistant knows at a glance if any messages were left.

Users without Voice Terminal Display can have their messages retrieved by a system-wide message retriever or by covering users in their Call Coverage path. They can also use Voice Message Retrieval.

With the Leave Word Calling Log External Calls capability, the system can monitor unanswered calls. The server keeps a record of as many as 15 calls, provided that the caller identification is available, and the message lamp on the telephone lights. The display on the telephone shows the names and numbers of unsuccessful callers.

The system restricts unauthorized users from displaying, canceling, or deleting messages. The Lock capability restricts a voice terminal and the Unlock function releases the restriction. To activate Lock, the users dial a system-wide access code. They cancel Lock by first dialing a system-wide access code and then an Unlock security code unique to the voice terminal. These functions apply only to the voice terminal where the function is active. You can assign a status lamp to show the lock status of the voice terminal.