Attendant Backup user training

Last Updated : Oct 30, 2012 |
Prolog information
You must train the backup users. The backup users must know:
  • How to interpret the atd-qcalls button lights
  • If the telephones of the backup users do not have an atd-qcalls button, the FAC for the TAAS feature
  • Your procedure for how to answer attendant calls
  • Your procedure for how to transfer attendant calls